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    Lyft Rewards

    Lyft Rewards is a driver program that recognizes you for driving with Lyft and rewards you for your earnings during busy hours.
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    Eligibility

    We'll let you know when Lyft Rewards is available to you. Right now, it’s only available to some drivers. You’ll be able to start earning points as soon as the program is available to you.

    Earning Lyft Rewards

    With Lyft Rewards, you’ll get points for every eligible dollar you make during busy hours. Points you earn unlock tiers (Silver, Gold, and Platinum), and for every tier you reach, you’ll have access to big rewards.
    Once you reach a tier, you'll stay in it for the rest of the current qualifying period and the next qualifying period - as long as you continue to meet eligibility requirements. You're required to meet a minimum driving score or driver rating, depending on your region.
    Designated busy hours and the number of points needed to qualify for each tier will vary by market. Go to the ‘Feedback and Rewards’ tab in your app and tap ‘Lyft Rewards’ for details on how Lyft Rewards works for you. You'll also be able to see which rewards are available in your region.

    Points per dollar

    Drivers will earn 1 point per dollar for driving during busy hours. Points earned on tips are separate from points earned on other ride earnings, but they’re calculated the same way.
    Check the ‘Feedback and Rewards’ tab in your Lyft Driver app menu and tap ‘Lyft Rewards’ for details.

    Earnings eligible for points

    Drivers earn 1 point per eligible dollar for driving during busy hours.  For rides accepted or dropped off during a busy hour, you earn points on:
    • Base fares
    • Time and distance earnings
    • Tips (up to $15 per ride)
    You don’t earn points on other types of earnings, which include:
    • Cancel fees
    • Earnings from rides not accepted or dropped off during busy hours
    • Ride bonuses, such as Streak bonuses
    • Other bonuses, earnings, and fees
    Visit the ‘Feedback and Rewards’ tab in your Lyft Driver app menu, and tap ‘Lyft Rewards’ to see busy hours in your area.

    About your driver rating or driving score

    Along with earning points by driving during busy hours, you'll need to keep your driver rating or driving score high to unlock tiers.

    Driver rating

    In regions with driver rating requirement, drivers must have a rating of 4.90 or higher to unlock Gold and Platinum tiers.
    You won’t lose your Gold or Platinum status during the period you achieved it, unless your rating falls lower than 4.80.

    Driving score

    In regions with a driving score requirement, a driving score of 60% unlocks Silver. A score of 80% is required to unlock the Gold and Platinum tiers.
    When you've reached Silver, you won't lose your tier status within a qualifying period unless your score falls below 55%.
    For the Gold and Platinum tiers, you won't lose your status unless your score falls below 75% within a qualifying period.
    See the ‘Feedback and Rewards’ tab in your Lyft Driver app menu and tap ‘Lyft Rewards’ for details on how Lyft Rewards works for you.

    Qualification periods

    Qualification periods begin on the first and end on the last calendar day of each month.
    For example:
    • Qualifying period 1: January 1 - January 31
    • Qualifying period 2: February 1 - February 28 or February 29, if applicable.
    The points you earn during a qualifying period help you unlock tiers. For every tier you reach, you’ll gain access to rewards. Points reset at the beginning of each qualifying period. Once you reach a tier, you’ll keep your status for the rest of the current qualifying period and the next period afterwards. You’ll only lose your tier status if you don’t meet the eligibility requirements (either the minimum required driving score or rating depending on your region).

    Unlocking the next tier

    Lyft Rewards has three tiers: Silver, Gold, and Platinum. As you earn qualifying points, you also make progress toward unlocking the next tier. The number of qualifying points you need to unlock each tier is based on your region. In some regions, you will also need to meet a rating or driving score requirement to unlock tiers. View your progress in the Lyft Driver app menu under ‘Feedback and Rewards’ and tap ‘Lyft Rewards.’

    Rewards

    The types of rewards you can get depend on the tier you unlock.

    Silver

    Once you unlock Silver, you'll get:
    • Discounted auto maintenance and repairs with Openbay
    • Savings on TurboTax Self-Employed (available from December through April)

    Gold

    With Gold, you keep all Silver rewards and you also get:
    • One more use of Destination Mode each day.
    • The ability to see the direction and length of a ride before you accept it. You'll need to maintain an acceptance rate of at least 90% in all regions except California to take advantage of this benefit.
    • To see your current acceptance rate, tap 'See trip info before accepting a ride' from the Gold Rewards details in your app.
    • Access to Preferred rides in select regions. This means more rides and a bonus for every Preferred ride given (for a limited time). Drivers have to meet additional eligibility criteria to gain access to Preferred rides:
      • A rating of 4.90 or more
      • 2014 or newer vehicle
      • 300 lifetime rides
      • Less than two clean flags in the last 20 rides
      • 37" or more of legroom (based on manufacturer's specifications)

    Platinum

    Platinum includes Silver and Gold rewards. You also get:
    • An additional use of Destination Mode a day
    • In select regions, access to Priority Mode - for priority access to nearby ride requests
    • Additional savings on TurboTax Self-Employed
    • Streak bonuses: You may qualify for up to two prorated bonuses for partially completed streaks every 30 days. Other limits apply.

    Openbay discounts and credits

    Through Lyft Rewards, you can also access discounted pricing on common vehicle services using the vehicle service marketplace, Openbay.
    Some Lyft Rewards drivers can also redeem their rewards points for credits with Openbay.
    If you’re curious about what services and pricing are available, tap ‘Save on car services’ in your Lyft Rewards dashboard.
    You can also sign in to https://www.openbay.com/lyft/.
    Due to service limitations, some vehicles may not qualify. For a complete list of qualifying vehicles, click here.
    If you have questions about appointment scheduling, services offered, locations where Openbay is available, or pricing, you can call or email Openbay support at (617) 398-8888, or at memberservices@openbay.com.

    Roadside assistance with Allstate

    You can take advantage of Allstate roadside services when you need emergency roadside assistance for your vehicle.
    Discounted rates only apply to Lyft-approved vehicles. Personal vehicles that aren't approved to drive with Lyft aren't eligible.

    Silver and Gold

    Save an average of 20% (based on national roadside assistance averages) with our pre-negotiated flat rates.

    Platinum

    Lyft will cover base roadside assistance services from Allstate.
    You can request up to 3 services within a period. There are four Lyft Rewards periods each year:
    • Feb. 1 - April 30
    • May 1 - July 31
    • Aug. 1 - Oct. 31
    • Nov. 1 - Jan. 31
    Once you've requested 3 services, you can still use Allstate but will have to pay the pre-negotiated flat rates.

    Save on filing your taxes with TurboTax

    We’re partnering with TurboTax to give Lyft drivers a special discount.
    All Lyft drivers get the following perks:
    • 25% off TurboTax Self Employed
    • 25% off TurboTax Live Assisted
    • 15% off TurboTax Live Full Service
    Platinum drivers with Lyft Rewards qualify for additional savings:
    • 50% off TurboTax Self Employed
    • 50% off TurboTax Live Assisted
    • 25% off TurboTax Live Full Service
    Note: You must access TurboTax through your Dashboard to get the discount.
    If you go to TurboTax directly through their website, you won't get the discount. Lyft can't reimburse you for any charges from TurboTax.

    Terms and conditions

    This program is governed by the Lyft Rewards Terms and Conditions and by the Lyft Terms of Service.
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