Manitoba airport information for drivers

To ensure a smooth airport experience for you and your passengers, make sure to familiarize yourself with the rules below. Tap each link to jump to detailed instructions on each section:

1. Rules for all airports
2. Permitted Airports

The following information applies to all airports:

Airport officials will issue administrative citations to drivers who do not follow the rules. You are responsible for paying any tickets you receive for violating airport rules and regulations.

Note: The time you spend waiting in an airport queue won’t be counted towards the 12-hour limit.

Lyft emblem

1. Keep your Lyft emblem displayed in your lower right hand (passenger side) of your front windshield at all times while giving Lyft rides.
2. If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.

If you’ve just been approved to drive, you should receive your Lyft emblem shortly. If you didn't get one or need a new one, place an order in your Dashboard. While waiting for it to arrive, you may print a temporary emblem.

Conduct at the airport

1. Do not stop or pull over in crosswalks.
2. Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
3. Always follow instructions given by airport personnel.
4. If you run into any trouble, like a regulatory citation, reach out to our Support team. We're here to help 24/7.

Waybill Airport authorities may ask you for a waybill, which shows your latest ride. Click here to learn how to access your waybill.

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Permitted Airports

Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport. Lyft is available at the following airports in Manitoba:

1. Winnipeg Richardson International Airport | YWG

Winnipeg Richardson International Airport | YWG

Waiting for requests 

1. Wait in the designated staging area pictured above. Only drivers within the designated staging area are added to the queue.
2. You may see multiple airport staging lots in the app. You can choose any available lots and it won't affect your place in the queue. The app will show how many drivers are waiting in each staging lot.
3. The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area doesn’t affect your spot in the queue, but if you exit the staging area or log out of driver mode, you’ll lose your spot.
4. If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
5. Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
6. Driver cancellations and missed requests do affect your place in line. You can miss or decline up to 3 rides before getting placed at the back of the queue.
7. You can view your place in line in the app. Learn how to view your position in the queue here.

Pickups:

1. Pick up passengers on the Arrivals level (Ground level) in the Pre-Arranged area on the outer curb.

1. The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.

1. Don’t wait or circle back at the airport if the passenger is delayed when picking up. Instead, head to the staging area or ask the passenger to cancel and request another ride when they’re ready.

Drop-offs:

1. Drop off passengers curbside at Departures on Level 2.
2. Don’t wait at the airport terminal after drop-off.