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Lyft Help
Riding with Lyft
Riding with Lyft
Get help for a ride
We hope that all rides are seamless, but sometimes things go wrong. You can dispute a ride charge instantly, and report anything we should know about a ride or a driver.
Dispute ride fare or charges
Submit feedback on driver
Taking rides
How to request a ride
Ride types
How to rate your driver
Ride issues
How to share ride info
How to estimate the cost of a Lyft ride
How to tip your driver
Sharing your ride location with friends and family
Airport information for passengers
Using Google TalkBack to request a ride
Using VoiceOver in iOS to request a ride
Charges and payment methods
Charges and fees
How to add or update payment info
Promotions, ride discounts, and Lyft credit
Round Up & Donate
Rewards and partnerships
Refer new riders to receive free rides
Refer new drivers for double-sided rewards
Hilton Honors Lyft partnership
Lyft Shared ride commuter benefits
Profile and account
How to create a Lyft account
How to edit your profile or account
How to change your phone number
Delete my account
Protect your personal info
Using Google TalkBack to create an account or log back in
Using VoiceOver in iOS to create an account or log back in
Using the app
Lyft basics
Fixing app issues
Phone software recommendations and settings
Linking your iOS Calendar
How to update your app
Change app language
Lyft app permissions for riders
The Lyft Beta app
Lyft Beta Terms of Use
Safety, policies, and accessibility
Report an accident or collision
Report a safety incident or citation
Safety guidelines and policies
Accessibility and anti-discrimination
Third party requests for data
Partnership and marketing requests
Use of the Lyft Logo and Brand
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