An important message to our community:

Our Support team is available 24 hours a day, 7 days a week. Due to high volume, our response times are longer than usual. To help us assist you faster, please avoid submitting multiple requests. Thanks for your patience.

How to change your phone number

Facebook login: If you created your account with Facebook, tap 'Settings' to change your phone number. Tap your existing phone, then type in your new number. Don't forget to save!

Phone number login: If you created your account with a phone number, we'll update it for you. Tap 'Contact Support' below with the following:

  1. Your old phone number
  2. The new phone number you'd like it changed to
  3. A copy of your driver's licence (for drivers) or photo ID (for passengers)

Heads up: If you're a driver, please reach out to us when changing your phone number. Creating a new driver account can result in a loss of your ride data (including your star rating or lifetime ride count).

If you aren't sure what type of phone number you have, contact your service provider.

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