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    Giving rides at Walt Disney World

    Follow the instructions below when giving rides at Walt Disney World in Orlando, Florida. You can also check out the Learning Center tab in you Lyft Driver app for more tips on when and where to drive.
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    Waiting for requests

    • Wait in the designated staging area. Only drivers within the designated areas are added to the queue.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.

    Pickups and drop-offs

    • Pick up passengers from the designated locations in the image below.
    • Drop off passengers at their destination of choice. Always follow posted signs and traffic laws.

    Disney Springs

    Staging lot locations

    Drivers can use either staging lot while waiting for ride requests at Disney Springs.
    The eastern staging lot is north of Disney Springs. It's located on Village Services Trail, off of E Buena Vista Dr.
    The map below shows the eastern staging lot in relation to the eastern pickup area (in the bottom right corner).
    map of eastern staging lot at Disney Springs
    The western staging lot location is south of Disney Springs on E Buena Vista Dr, next to the Speedway.
    The map below shows the western staging lot in relation to Disney Springs. You can also see both pickup and drop-off areas highlighted in pink.
    East and west staging lots at Disney Springs.

    Pickup and drop-off locations

    There are two pickup and drop-off areas on the east and west sides of Disney Springs. You can see them highlighted in the map above.
    The pickup and drop-off areas are at the bus loops on either side of Disney Springs.
    Curbside waiting
    Disney Springs has special waiting areas at its pickup and drop-off locations.
    Here's how it works:
    • While you're in the staging lot, you may get a notification telling you to drive to one of the pickup areas.
    • If you get a ride request while you're on the way, give the ride as normal.
    • If you don't get a ride request, continue to the pickup area. You can wait for a request in the pickup area for up to 20 minutes.
    When you arrive at Disney Springs, you should always start at one of the eastern or western staging lots. Don't go straight to the pickup areas unless directed to do so by the app.

    Disney's Hollywood Studios

    As of July 2021, the staging lot and pickup locations at Disney's Hollywood Studios have changed. Here's the a link to the location of Disney's Hollywood Studios on Google Maps.
    Here's what you need to know:
    • Staging lot: The new staging lot is north of Hollywood Studios, near Epcot Resorts Blvd.
    • Pickups: The new pickup area is in the bus area, at load zones 51, 52, 53, and 54.
    • Pickup area entrance: You must use the Buses Only entrance on S Studio Dr, across from E Buena Vista Dr.

    Staging lot location

    The new staging lot is north of Hollywood Studios, near Epcot Resorts Blvd.
    • The new staging lot is highlighted in pink at the top of the map shown below.
    • The new pickup area is highlighted in the lower right-hand corner.

    Pickup location

    The new pickup area is in the bus area.
    • You can pick up passengers at load zones 51, 52, 53, and 54.
    • You must use the Buses Only entrance on S Studio Dr, across from E Buena Vista Dr.
    Curbside waiting
    Disney's Hollywood Studios offers curbside waiting for ride requests.
    Here's how it works:
    • While you're in the staging lot, you may get a notification telling you to drive to the pickup area.
    • If you get a ride request while you're on the way, give the ride as normal.
    • If you don't get a ride request, continue to the pickup area. You can wait for a ride request in the pickup area for up to 20 minutes.
    • The designated waiting areas are in spots 53 and 54, shown in pink on the map below.
    When you arrive at Hollywood Studios, you should always start at the staging lot. Don't go straight to the pickup area unless directed to do so by the app.

    How to get from the staging lot to the pickup area

    Getting from the staging lot to the pickup area is easy. The pickup area on the map is labeled PUDO, which stands for pickup and drop-off.
    Look at the map below to see your route highlighted in yellow.
    Remember:
    • You must use Epcot Resorts Blvd, crossing E Buena Vista Dr.
    • To enter the pickup area, you must use the Buses Only entrance on S Studio Dr, across from E Buena Vista Dr.

    Disney's Magic Kingdom

    Here's a link to the location of Disney's Magic Kingdom on Google Maps.
    • Staging lot: The staging lot is on World Dr, across from the Zurg and Scar parking lots.
    • Pickup and drop-offs: Pick up and drop off your passengers at the guest drop-off lot next to Disney's Transportation & Ticket Center.
    You'll find these locations labeled on the map below. The pickup and drop-off area is labeled PUDO on the image.

    Disney's Animal Kingdom

    Here's a link to the location of the Disney's Animal Kingdom parking lot on Google Maps.
    • Staging area: The staging area is on the eastern side of the parking lot.
    • Pickup and drop-offs: Pick up and drop off your passengers on the northern side of the parking lot, near the guest drop-off area.

    Curbside waiting

    Disney's Animal Kingdom offers curbside waiting for ride requests.
    Here's how it works:
    • While you're in the staging lot, you may get a notification telling you to drive to the pickup area.
    • If you get a ride request while you're on the way, give the ride as normal.
    • If you don't get a ride request, continue to the pickup area. You can wait for a ride request in the pickup area for up to 20 minutes.
    • Park along the curb at the Rideshare Pickup location to wait.
    When you arrive at Animal Kingdom, you should always start at the staging lot. Don't go straight to the pickup area unless directed to do so by the app.
    Map of the Animal Kingdom parking lot where drivers pick up and drop off passengers.

    Disney's Epcot

    Here's a link to the location of Disney's Epcot on Google Maps.
    When driving at Epcot, staging, pickups, and drop-offs are all in the Journey parking lot. Here's a link to the Journey Lot on Google Maps.
    • Staging area: The staging area is in the first lane of the Journey parking lot.
    • Pickup and drop-off area: Pick up and drop off your passengers in the second lane of the Journey parking lot.
    You'll find these locations labeled on the map below. The pickup and drop-off area is labeled PUDO on the image.

    Disney's ESPN Wide World of Sports

    You'll find these locations all labeled on the map below. The pickup and drop-off areas are labeled PUDO on the image.

    Minnie Van Mode at Walt Disney World

    This service is temporarily unavailable.
    The Minnie Van mode is provided by Walt Disney Parks and Resorts and Resort employees at the Walt Disney World Resort in Orlando, Florida. All Minnie Van ride vehicles are provided and operated by Walt Disney Parks and Resorts. Lyft users choosing to take a ride in the Minnie Van mode agree that the Minnie Van mode is subject to Walt Disney World Resort policies.

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