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    Lyft Direct

    Drivers have instant access to their earnings with Lyft Direct. Through Stride Bank, you'll get a debit card and secure bank account.
    Through Lyft Direct, you'll receive the following benefits:
    • Instant payouts: Access earnings through your Lyft Direct debit card.
    • Mobile banking: Make deposits, pay bills, transfer funds, and more.
    • Cashback rewards: Earn cash back rewards at select gas stations, restaurants, and grocery stores.
    Unlike Express Pay, Lyft Direct transfers your earnings at no extra cost. Express Drive renters will receive instant payouts once their weekly rental fees are covered.
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    How to apply

    To apply:
    1. Open the Lyft driver app
    2. Tap ‘Payment Info’ from the dropdown menu
    3. Select to apply for Lyft Direct
    We work with a company called Payfare to create and manage your Lyft Direct account.
    You’ll need to confirm your personal info. Then, Payfare will run an identity verification check.
    This isn’t a background check or a credit check. It won't impact your credit.
    If Payfare can't confirm your info, they'll email you within two business days. They'll ask you for some extra documents to finish your application.
    After Payfare approves your application, download the Lyft Direct app. You’ll be asked to enter the same mobile number that’s on your Lyft account.
    Payfare will text you a verification code so you can link your Lyft account. You can change your phone number later after you’ve set up your Lyft Direct account.
    Once approved, you can link your Lyft driver account by downloading the Lyft Direct app.
    By applying for Lyft Direct, you agree to Lyft Direct Rewards Terms and Conditions.

    Activating your card

    When you apply for Lyft Direct, you'll receive a debit card by mail within 10 business days after approval.
    To activate your Lyft Direct debit card:
    1. Open the Lyft Direct app
    2. Tap ‘Manage card’ from the dropdown menu
    3. Tap ‘Activate your card’, then either scan the QR code or manually enter the card details
    4. Create your PIN
    Once activated, you'll need to turn on automatic payments. From the Lyft driver app, select ‘Payment Info’, then ‘Manage card’.
    You can also select ‘Report a lost or stolen card’ if your debit card cannot be recovered or was never delivered. If reported lost or stolen, you can expect a new card within 5-10 business days.

    How to view or update your info

    You can view or update your info anytime from the dropdown menu in the Lyft Direct app.
    To update your contact info:
    1. Tap ‘Settings’
    2. Tap ‘Edit profile’ to update all that applies
    From the 'Settings' tab, select 'Bank Details' to view your account number. You can also tap on the gear icon to see and download your bank account e-statements.
    To reset your debit card PIN, tap ‘Manage Cards’ then ‘Change your PIN’.
    If you don’t see payouts in your bank account:
    1. Tap ‘Help’
    2. Tap ‘Payouts and transactions’
    3. Tap ‘Payouts from Lyft’’
    4. Provide some more info if requested, then select ‘Submit’
    If you need to update anything else, Payfare will reach out to you.

    Rewards, refunds, and fees

    Cashback rewards

    You can earn 1% on gas and groceries, 1% on a rotating bonus category, and 4% at select restaurants.
    To search for nearby, eligible places, tap the ‘Rewards’ tab in the Lyft Direct app. The app will also allow you to track your reward history and redeem rewards.

    Debit card fees

    There are fees for some value-added services available through Lyft Direct:
    • $1 fee for digital personal checks, including postage
    • $2.50 fee plus extra surcharges at select ATMs
    • 3% foreign exchange fee
    • $5 card replacement fee
    There are no payment transfer or overdraft fees with your Lyft Direct account. You’ll never pay account maintenance or low-balance fees.
    If there isn't enough money in your account, the transaction will decline and no fees will incur.
    Refer to the Stride Bank Account Agreement for a full list of fees.

    Transaction disputes and refunds

    We recommend addressing all transaction disputes with Payfare through the Lyft Direct app:
    1. From the main menu, tap ‘Dispute a transaction’
    2. Fill out the form with your email address and transaction details
    3. Payfare will review the dispute and contact you further
    All refunds process within seven days of filing. If you don’t see the refund after seven days, contact Payfare through the Lyft Direct app.

    Lyft Direct terms

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