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    Lyft Shared rides for drivers

    Lyft Shared rides let passengers that are headed in the same direction share a ride. This ride type gives you the chance to earn more with longer rides and less time between rides.
    Shared rides are now available in certain cities.
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    Keeping our community safe

    We’ve made some changes to Shared rides with the safety of our community in mind.

    Changes to pickups

    Shared rides are now limited to one passenger per pickup (previously, they were limited to two per pickup).
    Due to local regulations, riders and drivers in these cities are required to agree to our Health Safety Commitment:
    • Los Angeles, CA
    • Orange County, CA
    • San Bernardino, CA
    • Ventura, CA
    • Victorville, CA
    As a part of this commitment, everyone in the ride must agree to the following:
    • Wearing a face covering at all times
    • Leaving the front seat empty
    • Opening windows
    • Avoiding recirculated air
    Riders and drivers outside these regions aren’t required to wear a mask during rides, but can keep wearing one if it makes you feel more comfortable.
    We’ll never put more than a total of two passengers in your car at one time.
    You can cancel the ride if a rider is with an additional person. This won’t affect your acceptance rate, driver rating, or any Ride Streaks.
    Through the end of 2022, you can decline Shared ride requests (or let the request time out) without it affecting you negatively. It won’t affect your acceptance rate, driver rating, or any Ride Streaks.

    Giving a Shared ride

    When a Shared ride is added to your queue, you’ll see ‘Shared’ on the notification along with the time and distance.
    Currently, one passenger is allowed per pickup. The passenger limit for a complete Shared ride is two passengers. If there’s more than one passenger for a pickup, you can cancel the pickup and select ‘Too many passengers’. This won’t affect your acceptance rate.

    Waiting for a ride

    If you’re not giving a ride, you’ll see ‘Shared’ above the accept button when a ride is available.

    While giving a ride

    You’ll see ‘Shared’ on the notification and above the time and distance on your screen.
    If you’re not matched with a second passenger, you’ll continue the route and treat it like a Classic Lyft ride. Shared and classic rides have the same rates.

    Declining Shared ride requests

    We want you to feel safe and comfortable during all of your rides. Currently there isn’t an option to opt out of Shared rides. However, if you don’t feel comfortable giving a Shared ride, you can decline the request.
    If you decline the second pickup or cancel any pickup for any reason other than too many passengers, the passenger has taken more than two minutes, or any other valid cancellation reason, you could be charged a fee.
    Through the end of 2022, you can decline Shared ride requests (or let them lapse) without it affecting you negatively. It won’t affect your acceptance rate, driver rating, or any ride streaks.

    Waiting for a ride

    You’ll see ‘Shared’ above the ‘Accept’ button when you get a Shared ride request.
    To decline the first pickup, tap ‘X’ at the top of the screen or let the timer run out. You won’t be penalized for declining the first ride pickup.

    While giving a ride

    You’ll get a notification letting you know a Shared ride has been added to your queue.
    You can tap ‘Cancel’ on the notification or swipe up on your ride and cancel the shared ride from the ride overview.

    Opting out of Shared rides

    Currently there isn’t an option to opt out of Shared rides. You can decline a ride without penalty by lapsing or cancelling the first pickup.

    Shared ride issues

    Issues with passengers

    We ask that passengers are considerate toward you and their co-riders. This includes keeping calls quiet and using headphones.
    If you have any safety concerns or issues with a passenger, you can let us know when you rate them.
    Passengers can rate their co-riders without affecting your driver rating.
    If you don’t feel safe, or if a passenger isn’t following our Health Safety Commitment (depending on the region), you can cancel the ride.

    Too many passengers

    Shared rides are currently limited to one passenger per pickup.
    You can cancel if there’s more than one passenger at a pickup. This won’t affect your acceptance rate, driver rating, or any Ride Streaks.
    Passengers should request a standard Lyft or Lyft XL ride if they need a ride for multiple people. If they're charged a cancellation fee, they can contact our support team for help.

    Destination changes

    Passengers can’t change the drop-off location for a Shared ride. They’ll need to request another ride with the right drop-off locations.
    We recommend following the navigation in your app to avoid inefficient routes.

    Multiple stops

    Shared rides can’t be used for multiple stops. If passengers need to make multiple stops, they should request a standard Lyft.

    Lost and found

    It’s hard to tell who an item belongs to after a Shared ride. Currently, you can’t contact a specific passenger from a Shared ride.
    If you have a lost item from a Shared ride, we suggest holding onto it until you hear from the passenger or Lyft support.
    If you don't hear from the passenger or receive an email from Lyft within a week of the ride, we recommend the following options:
    • Take the item to a police station if it contains personal info (such as a wallet, ID/passport, computer, or phone).
    • Dispose of the item if it doesn't contain any personal info.

    Calculating Shared ride pay

    Shared ride pay for each route is calculated by:
    • Distance
    • Time
    • Base fare
    If Shared rides are available in your region, check your Rate Card for details.
    You're always paid the base fare plus the time and distance of the entire route. This means your earnings aren’t affected if you only have one passenger for the ride.
    Here's a map of what a Shared ride can look like:
    This image shows a Lyft Shared route example.

    Example Shared ride calculation

    Here's how earnings for the Shared rides above breaks down:
    • Base fare: $3
    • Time (20 min at $0.25/min): $5
    • Distance (6 miles at $2/mi): $12
    Your subtotal will be $20 ($3 + $5 +$12).
    Any tips from your passengers will be added to your earnings for the ride.

    Shared ride passenger cancellations

    You'll get a cancel fee if either of the following happens:
    • The first passenger cancels and you meet the cancel fee criteria
    • You mark the first passenger as a no-show
    If other passengers cancel, time and distance traveled are calculated into your earnings.
    For example, you may go a mile or so out of the way to get your second passenger and spend an extra few minutes. The total pay you receive will include this amount of distance and time whether they're picked up or not.
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