Skip to Content

Ride Finder

You can request to match with available rides right from the map — including when you are in the airport queue.
Outside the airport, you’ll see pins on the map that show the estimated time, earnings, and direction. You can also click into ‘Ride Finder’ on the bottom of the home screen to view rides.
When rides are available in the airport queue, you’ll be able to click into ‘Ride Finder’ to view ride details from either the pin on the map or the bottom of the home screen.
To choose a ride:
  1. On the home screen, tap any pin on the map to see a ride’s distance, time, and earnings.
  2. Tap ‘Request to Match’ if you want that ride. Tap ‘x’ in the top left corner if you don’t.
How it works:
  1. Request rides when they become available by tapping ‘Request match’ and you’ll be notified if there’s a match.
  2. Request as many as you like, it won’t affect your acceptance rate, ride streaks, or place in the queue.
  3. Multiple drivers can request the same rides, so matches aren’t guaranteed.
  4. Matching is done on a first come, first served basis.
  5. If you cancel a ride immediately after being matched with a rider, you’ll lose your spot in the queue.
Ride Finder notifications
You may also receive notifications for Ride Finder rides. These notifications show a single ride that you can request to match with.
The ride is offered to multiple drivers on a first come, first served basis, so you won't be guaranteed a ride just because you request a match.
How it works:
  1. Select 'Request match' when a notification appears and you'll be notified if there's a match.
  2. You’ll have 15 seconds to respond to the notification. After 15 seconds, the notification will disappear.
  3. You can click ‘Dismiss’ if you’re not interested in the match.
  4. Multiple drivers can request the same ride, so a match isn't guaranteed.
  5. If you’re matched successfully, you’ll see another notification confirming the ride details.
  6. Navigation automatically starts after you receive the ride details notification.
Note: Declining a ride won't affect your acceptance rate or ride streaks.
See also:

Still need help?