The app's 'Ride history' tab lets you see a detailed overview of your Lyft rides as far back as October 2014. Use 'Ride history' to add tips, report lost items, export ride receipts, or request price reviews.
Lyft will also email you a ride receipt after your payment is processed for a ride or within 24 hours after a ride.
You can export your ride receipts in the ‘Ride history’ tab of your Lyft app. For iOS, tap ‘Export’ in the top right corner; for Android, tap the download icon. From there, select all of the rides you wish to export. You will receive a “Ride Report” email with a receipt for all of the selected rides.
Ride history's features include:
If you left something in your ride, tap 'Find Lost Item' and follow the next instructions to send a message directly to the driver.
Your driver will receive a text message with the description you give of the item and your preferred phone number. If you lost your phone, tap 'Contact Support' at the bottom of this article, so we can assist.
If you had a ride issue and want a price review, tap 'Request review.' Choose what went wrong with the ride reason, then give us any details, so we can determine the best way to help you.
If you forgot to add a tip and want to do so, tap 'Tip Driver' up to 72 hours after a ride has been paid for.
Frequently asked questions
Why isn't my ride showing in 'Ride history?' The 'Ride history' only shows ride details if the payment has been processed for a ride.
Your ride history goes back to October 2014. If you need a receipt copy before October 2014, tap 'Contact Support' at the bottom of this page, so we can help.
What else does the 'Ride history' tab show? Your ride history will also include a map overview of each ride. Cancellation fees won't appear, but damage fees will.
I paid for a ride, but my ride history says I paid "$0.00." Why? If you paid for a Lyft ride entirely in credits, the total charge amount will show as "$0.00." As usual, any tip amounts are charged directly on your preferred payment method.