Changes to Premium ride types
Lyft is changing premium ride types starting October 18, 2023, through the beginning of November 2023. When the changes go into effect in your region, Preferred and Lux rides will no longer be available, and a new mode, Extra Comfort, will launch.
Note: Extra Comfort is only available in select regions.
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Why is Lyft making these changes?
We are making these changes to simplify and improve our platform. Riders today have too many ride options, so they aren’t requesting Lux and Preferred as often as before. This is causing more downtime between rides for drivers and lower earnings overall.
What’s happening to other ride types?
No changes. Other ride types including Standard, Black, Black SUV, and XL will continue to be available, based on your account status, vehicle eligibility, and region. There are no changes to eligibility to these other ride types at this time.
Will Lyft inform me when the changes go into effect on October 18?
Yes. After October 18, 2023, you will receive an email that will notify you when changes go into effect in your region. If you received notice about a driving exception or bonus on September 18, 2023, specific information about this will be included in the follow-up email after October 18, 2023.
What will happen to my ride preferences after October 18?
Once these changes go into effect, your ride preferences will update in your Driver app based on your new eligibility.
To view your ride preferences:
- Open the main menu, then tap 'Vehicles and Devices.'
- Tap 'Your Vehicles.'
- Tap 'See details' on your active vehicle.
- View your available ride types.
The ride types you have access to depend on your:
- Vehicle eligibility.
- Account eligibility.
- Region.
Click here to view your ride type preferences.
What are the requirements for Extra Comfort?
To be eligible to receive Extra Comfort ride requests, drivers need to meet the following criteria:
- Drive an eligible vehicle
- Completed at least 100 trips.
- Maintain a minimum rating of 4.85.
- 0 safety flags in past 20 rides.
- No more than 1 cleanliness flag in past 20 rides.
List of eligible vehicles, as of October 2023:
- Acura
- 2018 or newer: RDX, RLX
- 2022, 2023: MDX
- 2023 or newer: Integra, Legend, Vigor
- Alfa Romeo
- 2023 or newer: Tonale
- Audi
- 2018 or newer: A6, A7, Q5, Q7, S7, SQ5
- 2019 or newer: A8, A8 L
- 2020 or newer: SQ7
- 2021 or newer: A6 allroad, E-Tron Sportback, E-Tron Sportback EV, Q5 Sportback, RS 6 Avant, RS Q8, SQ5 Sportback
- 2022 or newer: Q4 e-tron, Q8, S6, SQ8
- 2023 or newer: RS 7, S8, e-tron, e-tron S, e-tron S Sportback
- BMW
- 2018 or newer: 5 Series, 7 Series, X1, X3
- 2020 or newer: X5, X5 M, X7
- 2022 or newer: X5 Hybrid, iX
- 2023 or newer: i7
- Bentley
- 2018 or newer: Bentayga
- Buick
- 2018 or newer: Enclave, Envision, LaCrosse, Regal
- Cadillac
- 2018 or newer: CT6, Escalade, Escalade ESV, XT5, XTS
- 2019 or newer: XT4
- 2020 or newer: XT6
- 2021 or newer: CT5, Escalade Esv, Escalade Esv Diesel
- 2023 or newer: Lyriq
- Chevrolet
- 2018 or newer: Equinox, Impala, Malibu Hybrid, Suburban, Tahoe
- 2019 or newer: Blazer, SS
- 2020 or newer: Malibu, Traverse
- 2020, 2021: Silverado 1500
- 2021 or newer: Silverado 2500HD, Silverado 3500HD, Suburban Diesel, Tahoe Diesel, TrailBlazer
- 2022: Silverado
- 2022 or newer: Bolt EUV
- 2023 or newer: Trailblazer
- Chrysler
- 2018 or newer: 300, Pacifica, Pacifica Hybrid
- 2020 or newer: Voyager
- Dodge
- 2018 or newer: Charger, Durango
- Ford
- 2018 or newer: Edge, Escape, Expedition, Expedition MAX, Explorer, F-350 SD, Flex, Fusion, Fusion Hybrid, Transit Connect, Transit Connect Wagon
- 2018, 2019, 2020, 2021: F-150
- 2019 or newer: F-350 Diesel
- 2020 or newer: Escape Hybrid, Expedition Max
- 2020, 2021: F-250 SD
- 2021 or newer: Explorer Hybrid, F-150 Hybrid, Mustang Mach-E
- 2022 or newer: F-150 Lightning
- 2023 or newer: Mustang Mach-E EV
- GMC
- 2018 or newer: Acadia, Terrain, Yukon, Yukon XL
- 2021 or newer: Yukon XL Diesel
- 2022: Sierra 2500HD
- 2022 or newer: Sierra
- Genesis
- 2018 or newer: G90
- 2022 or newer: GV60, GV80
- Honda
- 2018 or newer: Accord, Accord Hybrid, CR-V, Civic, Odyssey, Pilot
- 2019 or newer: Passport
- 2020 or newer: CR-V Hybrid
- 2021, 2022: Insight
- 2022: Civic Hatchback
- 2023 or newer: Hr-V
- Hyundai
- 2018 or newer: Tucson
- 2020 or newer: NEXO, Palisade, Santa Fe
- 2021: Ioniq
- 2021 or newer: Elantra Hybrid, Santa Fe Hybrid
- 2022 or newer: Ioniq 5, Ioniq 5 EV, Tucson Hybrid
- 2023: Elantra
- 2023 or newer: Elantra N, Ioniq 6
- Infiniti
- 2018 or newer: QX60, QX80
- 2019 or newer: QX50
- Jaguar
- 2023 or newer: F-Pace
- Jeep
- 2018 or newer: Cherokee, Compass, Grand Cherokee
- 2021 or newer: Grand Cherokee L, Wrangler Diesel, Wrangler Hybrid, Wrangler Unlimited
- 2022 or newer: Gladiator, Grand Cherokee 4xe, Grand Wagoneer, Wagoneer
- 2023 or newer: Wagoneer L
- Kia
- 2018 or newer: Cadenza, Niro, Niro Plug-In Hybrid, Sedona, Sportage
- 2019: Niro Hybrid
- 2019 or newer: Sorento
- 2020 or newer: Telluride
- 2021 or newer: Seltos, Sorento Hybrid, Soul Ev EV
- 2022 or newer: Carnival, EV6, Ev6 EV, Sorento PHEV
- 2023: Niro EV
- 2023 or newer: Niro PHEV, Soul, Sportage Hybrid
- Land Rover
- 2018 or newer: Discovery, Range Rover Sport, Range Rover Velar
- 2020: Defender
- 2020 or newer: Discovery Sport
- 2021 or newer: Range Rover Hybrid
- 2021, 2022: Range Rover
- 2022: Defender 110
- 2022 or newer: Range Rover Sport Hybrid
- Lexus
- 2018 or newer: ES, ES Hybrid, LS
- 2020 or newer: RX Hybrid
- 2021 or newer: RX
- 2023 or newer: RZ
- Lincoln
- 2018 or newer: Continental, MKT, MKX, MKZ, MKZ Hybrid, Navigator, Navigator L
- 2019 or newer: Nautilus
- 2020 or newer: Aviator, Corsair, Mkz
- 2021 or newer: Aviator Hybrid
- Lucid
- 2022 or newer: Air EV
- Mazda
- 2018 or newer: CX-5, CX-9
- 2023 or newer: CX-50
- 2024 or newer: CX-90
- Mercedes-Benz
- 2018 or newer: G-Class, GLC-Class, GLE-Class, GLS-Class, S-Class
- 2022: GLA-Class
- 2022 or newer: EQB-Class EV, EQS-Class, GLB-Class
- 2023 or newer: EQE, EQE-Class
- Mitsubishi
- 2018 or newer: Outlander
- 2022 or newer: Mirage G4, Outlander Hybrid
- 2023: Eclipse Cross
- Nissan
- 2018 or newer: Armada, Murano, Rogue
- 2018, 2019, 2020: Pathfinder
- 2019: Sentra
- 2019 or newer: Rogue Hybrid
- 2021: Titan XD
- 2023 or newer: Ariya
- Ram
- 2018 or newer: 1500, 2500, 3500
- 2020 or newer: 2500 Diesel, 3500 Diesel
- 2021 or newer: 1500 Diesel
- Rivian
- 2022 or newer: R1S, R1T
- Subaru
- 2018 or newer: Forester, Legacy, Outback
- 2019 or newer: Ascent
- Tesla
- 2018 or newer: Model 3, Model S, Model X
- 2020 or newer: Model Y
- Toyota
- 2018 or newer: Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Sequoia, Sienna
- 2019: Corolla
- 2021 or newer: RAV4 Prime, RAV4 Prime Hybrid, Sienna Hybrid, Venza, Venza Hybrid
- 2023 or newer: Crown
- 2024 or newer: Grand Highlander, Grand Highlander Hybrid
- Volkswagen
- 2018 or newer: Atlas, Jetta, Passat
- 2019 or newer: Arteon
- 2020 or newer: Atlas Cross Sport, Jetta GLI
- 2021 or newer: ID.4, Id.4 EV
- 2022 or newer: Taos
- Volvo
- 2018 or newer: S90, XC60, XC90
- 2021 or newer: XC90 Hybrid, XC90 Plug-In Hybrid
- 2022 or newer: XC60 Recharge, XC90 Recharge
How will my ride preferences update with Extra Comfort?
If you are eligible for Extra Comfort, you will see Extra Comfort added to your list of ride types. If you start driving an eligible vehicle that meets the Extra Comfort requirements (and you meet the other eligibility requirements) after September 18, 2023, or October 18, 2023, Lyft will automatically update your eligibility at that time.
Based on eligibility, you will be able to toggle between various preferences:
Standard + Extra Comfort eligible:
- All Ride Types (Standard, Extra Comfort)
XL + Extra Comfort eligible:
- All Ride Types (Standard, XL, Extra Comfort)
- Premium Only (XL, Extra Comfort)
Black + Extra Comfort eligible:
- All Ride Types (Standard, Extra Comfort, Black)
- Premium Only (Extra Comfort, Black)
- Black Only
Black SUV + Extra Comfort eligible:
- All Ride Types (Standard, XL, Extra Comfort, Black, Black SUV)
- Premium Only (Extra Comfort, Black, Black SUV)
- Black Only
Do I qualify for other Premium ride types?
To learn more about Premium eligibility, please visit this page.
What is an Extra Comfort driving exception?
If you are eligible for an Extra Comfort legacy exception, you should have received notice via email on September 18, 2023. Your ride preferences will update to include Extra Comfort rides on October 18, 2023, and you’ll be able to drive Extra Comfort through April 30, 2024. This driving exception is intended to help ease the transition for you after Lux availability ends.
Note: you will need to maintain all account-related eligibility to keep this driving exception, including:
- Completed at least 100 trips.
- Maintain a minimum rating of 4.85.
- 0 safety flags in past 20 rides.
- No more than 1 cleanliness flag in past 20 rides.
What should I know about the bonus I received?
Drivers eligible for a bonus as of September 18, 2023, will be able to receive a bonus when the changes go into effect in their region. This will occur from October 18, 2023, through the beginning of November.
The bonuses specific to each tier are:
- Platinum Drivers will receive $2 on every ride completed for six weeks after Lux availability ends. This is capped at $50 per week.
- Gold Drivers will receive $2 on every ride completed for six weeks after Lux availability ends. This is capped at $30 per week.
- Express Drive renters (excluding Platinum drivers) will receive a weekly $20 bonus for 12 consecutive weeks after Lux availability ends. Drivers must complete a minimum of 20 rides per week to get this bonus.
Bonuses will be added to your account on a weekly basis for 6 weeks.
Note: the bonus is limited to one per driver, even if you have multiple vehicles on your account.
Why didn’t I receive a driving exception or bonus?
Unfortunately, only drivers disproportionately impacted by the changes to Lux and Preferred have received bonuses to help ease the transition and bridge earnings gaps.
See also: