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Long Beach (LGB) Airport Regulations

Lyft is available at Long Beach (LGB) Airport. As long as you follow a few simple ground rules, you're in the clear for both pickups and drop-offs.


Review Airport Regulations Do’s & Don’ts

Drivers on the Lyft platform are responsible for knowing and following all airport regulations. Please see a full list of LGB’s rules and regulations, found at the airport’s website. As a driver, you must follow the rules listed below in order to avoid receiving administrative citations from LGB Airport.

LGB

Waiting for requests

  • Wait in the designated staging area. Only drivers within the designated staging area (TNC Holding Lot, pictured above) are added to the queue.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.

Pickups

  • Pick up passengers from the outer curb at Arrivals.
  • Do not wait at the airport or circle the terminal if the passenger is delayed. Instead, use the staging area.
  • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.

Drop-offs

  • Drop off passengers at Departures at the passenger’s carrier of choice.
  • Do not wait at the airport after drop-off. If you would like to accept additional requests, head to the staging area.

Lyft Emblems

Keep your Lyft emblems displayed and visible at all times while giving Lyft rides.

CA placard placement

If you are giving a non-Lyft ride at the airport, make sure to remove your emblems before entering airport property.

If you’ve been approved to drive, you should receive your Lyft emblem within a couple weeks. Didn't receive one? Let us know and we’ll look into it. In the mean time, you may print your own temporary emblem.

Lyft emblem


If You're Approached by an Airport Authority

Authorities at the airport may approach you and ask you for a waybill.

The waybill allows law enforcement officials to see information about your current or most recent ride.

To access your waybill, follow these steps:

  1. Go to your Dashboard*.
  2. Tap Waybill in the left side menu.

*Access your Dashboard either through the left panel menu in the Lyft app, or by going to lyft.com/drive in a web browser.

Waybill

If you run into any trouble, reach out to our Support team. We're here to help 24/7.

LGB Airport will issue administrative citations to drivers who do not follow these rules. You are responsible for paying any tickets you receive for violating airport rules and regulations.


Prohibited Operations

If you conduct prohibited operations at any airport, officials are issuing citations and Lyft is prevented from covering any costs for those prohibited airport rides.

Even if you conduct permitted operations at an airport, you still must follow airport regulations (e.g., trade dress). LGB Airport will issue administrative citations to drivers who do not follow these rules. You are responsible for paying any tickets you receive for violating airport rules and regulations. Failure to comply with airport regulations may result in a deactivation of your driver account.

Check here for an up-to-date list of California airports that authorize Lyft operations. If an airport is not on the list of authorized airports, Lyft operations are currently prohibited — including pickups and drop-offs. Prohibited airports include: Stockton Metropolitan Airport (SCK), Bakersfield Airport (BFL), Gillespie Field Airport (SEE), Buchanan Field Airport (CCR), Cable Airport (CCB), Camarillo Airport (KCMA), Carlsbad Airport Airport (CRQ), French Valley Airport (RBK), Hayward Executive Airport (HWD), Jacqueline Cochran Rgn Airport (TRM), Lake Tahoe Airport (TVL), Livermore Muni Airport (LVK), Mojave Airport (MHV), Napa County Airport (APC), Oceanside Airport (OCN), Ramona Airport (KRNM), Sacramento Executive Airport (SAC), Sacramento Mather Airport (MHR), San Bernardino Int'l Airport (SBD), Santa Maria Airport (SMX), Southern California Logistics Airport (VCV), Truckee-Tahoe Airport (TRK), Ventura County Airport (OXR), Visalia Muni Airport (VIS)


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