How to fix log-in issues

We know it's important for you to access your Lyft account when you need it. Follow these steps to make sure you can receive verification codes to solve log-in problems.

Before you begin

Get started

  1. If you're still logged in, log out of the app in the 'Settings' tab, then close the app on your device
  2. Text START to 46080 and follow the instructions
  3. Restart your device and re-open the app
  4. Tap 'Get Started' and log in
  5. Use the code we text you to verify your phone number. Don't tap 'Resend code.' Messages received out of order prevent logging in.
  6. If you don't get a text after several minutes, tap 'Problems receiving the code?' We'll call your phone with a verification code.

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