Some parts of your profile can be changed in the app, while others require you to reach out to us. What can be changed and how you can change it may also depend on whether you created your account with Facebook or a phone number.
This is the photo your driver sees when picking you up. Help drivers out by making it look as much like you as possible.
If you signed up with a Facebook account, your profile photo is the same as your Facebook photo by default. Whether you created your account with a phone number or Facebook, here's how to change your photo:
- Open the app, then tap your profile photo in the top left corner
- Tap 'View profile'
- Tap 'Edit profile'
- Tap 'Profile photo.' Then, take a new photo (or select a saved photo).
- Tap 'Update.' That's it!
This is the photo your passengers see after they request a ride. Help passengers out by making it look as much like you as possible!
Here's how to change your photo:
- Log into your Driver Dashboard
- Select 'Driver Info'
- Tap on your driver photo
- Drag the image you want to add or select ‘browse’ to upload the new photo
- Read the image requirements, then check the box next to ‘I have read the requirements’
- Tap ‘Update.’ That’s it!
Got a new phone number or want to use a second phone? Whether you're a passenger or a driver, it's important to keep your phone number updated.
For drivers, keeping your phone number updated ensures you keep your ride history and ratings. See How to change your phone number.
Only your first name is shown to drivers. Drivers never see your last name.
Facebook login: Your name is the same one on your Facebook account. Change your name in Facebook to update your name in the app.
Phone number login: Tap 'Contact Support' below to send us a message. We're happy to change your name for you.
Your email address is where we send your ride receipts.
Facebook login: Your default email is the same as your email address on Facebook. Tap 'Settings' in the app to change it.
Phone number login: Change your email address in the 'Settings' tab.
After you change your e-mail address, we’ll send you an email to confirm your new address. Confirming your email or mobile number lets us know we're sending your account info to the right place.
For security reasons, you may not be able to use your account until you confirm your email or mobile number, so confirm as soon as you can.
Edit your payment info in the 'Payment' tab of the app.
This is info drivers see to help break the ice. Change these any time by tapping 'Edit profile', or feel free to leave them blank.