Roadside Assistance for Platinum Drivers

The following service from Allstate is available for Platinum drivers' Lyft-approved vehicles. Service on other personal vehicles is not covered. Please call 844-400-1449.

24-hour dispatch for:

  • Emergency towing service — up to 5 miles included, $5 per mile thereafter
  • Emergency fuel delivery — you pay for the fuel
  • Tire service — if applicable, you pay for the cost of a new tire
  • Emergency battery jump service
  • Lockout service

Important note: Lyft will cover base roadside assistance services from Allstate up to $59 for non-tow services (fuel delivery, tire changing, lockout, and dead battery) and up to $79 for towing. You will be required to pay for any towing beyond 5 miles at $5 per mile and/or maintenance costs incurred with your service.

How to find service

Find everything you need to get emergency roadside assistance from Allstate Roadside Services. Please call 844-400-1449.

How to get reimbursed

  1. Pay for service as you normally would, keep your receipt, and contact us. Be sure to attach your Allstate receipt.
  2. We’ll review and reimburse you once we’ve matched the information on your receipt with your Lyft driver profile and car.

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