The following service from Allstate is available for Platinum drivers' Lyft-approved vehicles. Service on other personal vehicles is not covered. Please call 844-400-1449.
24-hour dispatch for:
- Emergency towing service — up to 5 miles included, $5 per mile thereafter
- Emergency fuel delivery — you pay for the fuel
- Tire service — if applicable, you pay for the cost of a new tire
- Emergency battery jump service
- Lockout service
Important note: Lyft will cover base roadside assistance services from Allstate up to $59 for non-tow services (fuel delivery, tire changing, lockout, and dead battery) and up to $79 for towing. You will be required to pay for any towing beyond 5 miles at $5 per mile and/or maintenance costs incurred with your service.
How to find service
Find everything you need to get emergency roadside assistance from Allstate Roadside Services. Please call 844-400-1449.
How to get reimbursed
- Pay for service as you normally would, keep your receipt, and contact us. Be sure to attach your Allstate receipt.
- We’ll review and reimburse you once we’ve matched the information on your receipt with your Lyft driver profile and car.