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Indianapolis (IND) Airport Regulations

Lyft is available at Indianapolis (IND) Airport. As long as you follow a few simple ground rules, you're in the clear for both pickups and drop-offs.


Review Airport Regulations Do’s & Don’ts

Drivers on the Lyft platform are responsible for knowing and following all airport regulations. Please see a full list of IND’s rules and regulations, found at the airport’s website. As a driver, you must follow the rules listed below in order to avoid receiving administrative citations from IND Airport.

Ind Map

Waiting for Requests

  • Wait for requests in the Bus and Limo staging lot (open in Google Maps). If there are no available parking spaces, you will need to leave airport property.

Pickups

  • Pick up passengers from the Ground Transportation Center in zone A.
  • Do not pick up passengers from Arrivals.
  • Wait in the Bus and Limo staging lot (pictured) if your passenger is delayed. If there are no available parking spaces, you will need to leave airport property and kindly ask the passenger to request another ride when he or she is ready.

Drop-offs

  • Drop off passengers at Departures at the passenger’s carrier of choice.
  • Do not wait at the airport terminal or accept additional ride requests after drop-off. If you want to accept additional ride requests, proceed to the staging lot.
  • As soon as you've dropped off your passenger, press 'Tap to drop off' in your app and exit airport property. Wait to rate your passenger until you've left the airport.

Lyft Emblem

Keep your Lyft emblem displayed and visible at all times while giving Lyft rides.

If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.

If you’ve been approved to drive, you should receive your Lyft emblem within a couple weeks. Didn't receive one? Let us know and we’ll look into it. In the mean time, you may print your own temporary emblem.

Lyft emblem


If You're Approached by an Airport Authority

Authorities at the airport may approach you and ask you for a waybill.

The waybill allows law enforcement officials to see information about your current or most recent ride.

To access your waybill, follow these steps:

  1. Go to your Dashboard*.
  2. Tap Waybill in the left side menu.

*Access your Dashboard either through the left panel menu in the Lyft app, or by going to lyft.com/drive in a web browser.

Waybill

If you run into any trouble, reach out to our Support team. We're here to help 24/7.

IND Airport will issue administrative citations to drivers who do not follow these rules. You are responsible for paying any tickets you receive for violating airport rules and regulations.

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