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Chicago passenger info

Passengers in Chicago have a few options available to them that are specific to the city of Chicago.

  1. In addition to reporting a concern or problem directly to Lyft, passengers in Chicago may also register a complaint or concern with the city by calling 311​.
  2. Passengers can notify us that they would like to opt out of Lyft's passenger rating system by tapping 'Contact Support' below and sending us a message. This will not apply to passengers in any other region.

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