Heads up: the quickest way to locate past ride details is in the app's 'Ride history' tab (if you don't see this tab, update your app).
After your payment is processed for a ride, Lyft sends your ride receipt to your profile's email address (update your email address in the 'Settings' tab).
Didn't get a ride receipt? See the most common reasons why: I Did Not Get a Receipt.
Use the ride receipt to get help with issues like lost items, price reviews, and tipping your driver after a ride.
Find a lost item
If you left something in your last ride, tap 'Find lost item' to message your driver directly. Note that this link expires after 72 hours.
When you tap 'Find lost item,' we'll ask for a description of the item. We'll then text your driver with this description and your preferred phone number. Read more options at Lost & Found.
Request a review
If you had an issue with your ride and would like to request a price review, tap 'Request review' at the bottom of the receipt. Give us more details about what happened on the next screen.
Add a tip
If you forgot to add a tip and would like to, tap 'Tip driver' at the bottom of the receipt. The link expires after 72 hours.
If you'd like to add a tip and the link in the receipt isn't active, we're happy to add one for you. Send us a message by tapping 'Contact Support' below, and include the driver's name, the ride's time and date, and the amount you'd like to tip.