213818898

Prime Time for passengers

Our goal at Lyft is to provide the best, most reliable service possible by making sure drivers are on the road when and where you need a ride.

We use Prime Time to encourage drivers to drive in areas and at times with more demand than usual. In these cases, passengers may pay an additional percentage in addition to the normal price.

Skip to:

How Prime Time works

Prime Time changes based on supply of drivers and demand of rides.

Prime Time adds a percentage to the ride subtotal (calculated prior to The Service Fee, taxes and airport fees, as applicable). Read more about how Lyft calculates ride amounts.

For example, if a ride costs $5 and there’s 150% Prime Time, the ride will cost $5 plus $7.50 for a total of $12.50 (and any other applicable fees).

Back to top


How to see Prime Time

Passengers who enter pickup and dropoff locations will no longer see a Prime Time notification when requesting a ride because the total price is shown up front.

If your upfront price for a ride looks high, it might be busier than usual. This can happen when there are more ride requests than available drivers. See more about up-front pricing on the Lyft Blog.

Heads up: When you request a Lyft Line, the total ride cost is set in advance, so there's no Prime Time notification.

UpfrontPrice.png

Under the upfront price, we'll tell you about current vehicle availability.

To see Prime Time:

  1. In the Lyft app, enter your pickup location or tap ‘Set pickup’
  2. Tap ‘Skip’ instead of entering a destination
  3. The Prime Time percentage (if any) will be shown before you request a ride. See the images below for a walkthrough.

Back to top

Image_uploaded_from_iOS.jpg

Image_uploaded_from_iOS__1_.jpg

Image_uploaded_from_iOS__2__copy.jpg

These images are only an example. Actual Prime Time percentages may vary.

Back to top

See also:

Need something else?

Contact Support