214219657

How to Give a Lyft Ride

Giving a Lyft ride is easy! Follow the instructions below to get started.

Switch to Driver mode
To receive ride requests from passengers, you must:

  1. Open the Lyft Driver app or original Lyft app
  2. Tap your profile picture in the top left corner
  3. Tap ‘Switch to Driver’
  4. Tap ‘Go Online’ 

You’re now able to receive ride requests. 

Receive a request
When you receive a request, you'll see a notification. Tap anywhere on the screen to accept the request before the 15-second timer expires.

Arrive at your passenger’s location
After accepting the request, navigate to the passenger's pickup location by tapping the arrow next to the address. When you arrive at the passenger's pickup location, tap to arrive.

Confirm your arrival
Once you’ve tapped to arrive, confirm your arrival on the next screen. This notifies the passenger you’ve arrived.

Pick up your passenger
When the passenger is in the car, tap to pick up your passenger. This will start the ride and help calculate pay. If it takes the passenger more than 60 seconds after you confirm your arrival, you will be paid (and your passenger will be charged) without tapping pickup.

Take your passenger to their destination
For safety reasons, sort out exactly where you're going before you start driving — don’t type addresses or toggle between apps while the vehicle is moving. Passengers can either enter their destination in the app ahead of time, or you can enter it for them. Some passengers have a preferred route, and will ask you to follow their directions — feel free to let them call the shots!

As soon as you start the ride, drive your passenger to their destination.

Drop off your passenger
When you arrive at the passenger's destination, tap to drop off.



Confirm your drop off
Lastly, you’ll be asked to confirm — tap 'Cancel' to stay in the ride or 'Confirm' if you're actually ending the ride. This ends the ride and lets you rate your passenger. It also triggers payment for the passenger.

Heads Up: Passengers can now use cash or the app for tips. Do not accept cash for the ride payment itself, though. Passengers should use the app for the ride payment. 

Rate your passenger
After the ride is complete, rate your passenger from 1 to 5 stars. If you rate your passenger 3 stars or below, you will not be matched with them again. If you leave a comment, Lyft will see it, not your passenger.

Cancellations and no-shows
It's best if you don't cancel rides, since passengers are depending on you. If a passenger doesn't show up, you can mark them as a no-show.

 

Need something else?

Contact Support