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Texas airport information for drivers

Lyft is available at the following airports in Texas. To ensure a smooth airport experience for you and your passengers, make sure to familiarize yourself with the rules below.

Tap each airport name for detailed instructions:

Tap each link to see information which applies to all airports:


Rules by airport

Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport.

Austin-Bergstrom International Airport (AUS)

AUS Map

Waiting for requests at AUS

  • Wait in the designated staging area. Only drivers within the designated staging areas (pictured above) are added to the queue. Please note, the larger staging area is for overflow only. However, drivers can be in either staging area and will keep their place in line.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.
  • Please help us keep Austin clean, do not litter in the staging area. Please be advised that any Lyft drivers determined to have littered at the staging area will be subject to arrest.

Pickups at AUS

  • Drivers should only pick up in the Arrivals area located on the lower level at the Barbara Jordan Terminal. Do not load passengers in areas designated for other ground transportation providers.
  • Do not pick up passengers at the curbside terminal entrance.
  • Do not wait or circle back at the airport if the passenger is delayed when picking up.
  • Do not hand out referral cards while on airport property.
  • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.

Drop-offs at AUS

  • Drivers should only drop-off in the Departures area located on the upper level at the Barbara Jordan Terminal. Drivers may drop off at the passenger's carrier of choice.
  • Do not wait at the airport terminal after drop-off. If you'd like to wait for additional requests, head to the staging area.

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Dallas Fort Worth International Airport (DFW)

DFW Airport Vehicle Decal

In order to pick up passengers, DFW requires drivers to obtain a free airport vehicle decal. To get your airport decal, visit the Ground Transportation Office at DFW (pictured below) at 2444 East 30th St, during their operating hours:

Mon - Thu: 8:30 - 4:00
Fri: 8:30 - 2:00
Closed the first Wednesday of each month
Pro-tip: come before lunch for a shorter wait time

Please print and complete the DFW Vehicle Decal Application before arrival.

Helpful tips for completing the application:

  • Dallas for-hire permits are no longer required to obtain a DFW Airport Decal.
  • For DFW Decal Type and Operating Authority Type, please choose Pre-Arranged.
DFW GT Office

Giving Rides
DFW Map

Waiting for requests at DFW

  • Wait in the designated staging area. Only drivers within the designated staging area (Terminal A Infield Lot) are added to the queue.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.

Pickups at DFW

  • Pick up passengers from Arrivals at the green curbs.
  • Do not wait or circle back at the airport if the passenger is delayed. Head to the Terminal A infield lot.
  • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.

Drop-offs at DFW

  • Drop off passengers at Departures at the passenger’s carrier of choice.

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Dallas Love Field Airport (DAL)

DAL

Waiting for requests at DAL

  • Wait in the designated staging area. Only drivers within the designated staging area (pictured above) are added to the queue.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.

Pickups at DAL

  • Pick up passengers from Lower Level Roadway. Drivers should follow the “Ground Transportation Vehicles” signage to the section that reads "Transportation Network Companies."
    • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport. 
  • Do not wait or circle back at the airport if the passenger is delayed. Head to the staging area and wait there.
  • Wait in the "Ground Transportation staging area" (refer to map above) if your passenger is delayed. If there are no available parking spaces in the lot, you will need to leave airport property.
  • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.

Drop-offs at DAL

  • Drop off passengers at “Departures” (Upper Level Roadway) at the passenger’s carrier of choice.
  • Do not wait at the airport terminal after drop-off. If you want to accept additional ride requests, proceed to the staging area.

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El Paso International Airport (ELP)

ELP

Waiting for requests

  • Wait in the designated staging area pictured above. Only drivers within the designated staging area (pictured above, off Piper Ct) are added to the queue.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.

Pickups

  • Pick up passengers from Arrivals, at your passenger’s carrier of choice.
  • Do not wait or circle back at the airport if the passenger is delayed when picking up.
  • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.

Drop-offs

  • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
  • Do not wait at the airport terminal for ride requests after drop-off. If you'd like to wait for requests, head to the staging area.

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Houston: George Bush Intercontinental Airport (IAH)

Waiting for requests at IAH

IAH
  • Wait in the designated staging area. Only drivers within the designated staging area (pictured above) are added to the queue.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.

Pickups and Drop-offs

IAH

Pickups at IAH

  • Pick up passengers from the TNC pickup zones at the Terminals (pictured above) — look for the TNC pickup signs.
    • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport. 
  • Do not wait or circle back at the airport if the passenger is delayed when picking up.
  • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.

Drop-offs at IAH

  • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
  • Do not wait at the airport terminal after drop-off.
Airport Permit

An airport permit is required to give rides at IAH and HOU airports.

To get your free airport permit, visit the Houston Airport System (HAS) Permitting Office.

The office is located in Terminal A of IAH Airport, just west of the taxi stand (2800 North Terminal Rd, Houston, TX 77032). The office is open Monday through Friday, 8am — 4pm (except holidays).

Bring the following documents with you:

  • Texas driver's license
  • Proof of insurance
  • Proof of vehicle registration (form or receipt, not the sticker)
  • Your phone with the Lyft driver app

When you arrive at the permitting office, let them know that you are a Lyft driver by showing an 'Online' version of the Driver App and they will give you a form to complete. Once you receive the airport permit, you may pick up riders from IAH and HOU.

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Houston: William P. Hobby Airport (HOU)

HOU

Waiting for requests at HOU

  • Wait in the designated staging area. Only drivers within the designated staging area (TNC Lot, pictured above) are added to the queue.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.

Pickups at HOU

  • Pick up passengers from the TNC pickup zone at the Terminal (pictured above) — look for the TNC pickup signs.
    • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport. 
  • Do not wait or circle back at the airport if the passenger is delayed when picking up.
  • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.

Drop-offs at HOU

  • Drop off passengers at Departures, at your passenger's carrier of choice.
  • Do not wait at the airport terminal after drop-off.
Airport Permit

An airport permit is required to give rides at IAH and HOU airports.

To get your free airport permit, visit the Houston Airport System (HAS) Permitting Office.

The office is located in Terminal A of IAH Airport, just west of the taxi stand (2800 North Terminal Rd, Houston, TX 77032). The office is open Monday through Friday, 8am — 4pm (except holidays).

Bring the following documents with you:

  • Texas driver's license
  • Proof of insurance
  • Proof of vehicle registration (form or receipt, not the sticker)
  • Your phone with the Lyft driver app

When you arrive at the permitting office, let them know that you are a Lyft driver by showing an 'Online' version of the Driver App and they will give you a form to complete. Once you receive the airport permit, you may pick up riders from IAH and HOU.

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Lubbock Preston Smith International Airport (LBB)

LBB

Waiting for requests

  • Wait in the designated staging area pictured above. Only drivers within the designated staging area are added to the queue.
  • Pull a ticket upon entering. When entering the staging area, pull one ticket per vehicle from the ticket spitter. The ticket and electronic waybill will be presented to the Starter or Airport Police prior to pickup.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.

Pickups

  • Pick up passengers from Arrivals, at your passenger’s carrier of choice.
  • Do not wait or circle back at the airport if the passenger is delayed when picking up.
  • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.

Drop-offs

  • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
  • Do not wait at the airport terminal for ride requests after drop-off. If you'd like to wait for requests, head to the staging area.

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San Antonio International Airport (SAT)

SAT

Waiting for Requests

  • Wait in the designated Staging Area. Only drivers within the designated area (pictured above) are added to the queue.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • You can view your place in line in the app. Learn how to view your position in the queue here.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.

Pickups

  • When exiting staging area, please take a right turn around in the AVIS cul-de-sac.
  • Pick up passengers from Terminal B at the designated area marked as “Ride Share.”
  • Do not pick up passengers at the curbside terminal entrance.
  • Do not wait or circle back at the airport if the passenger is delayed when picking up.
  • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.

Drop-offs

  • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
  • Do not wait at the airport terminal after drop-off.

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The rules below for pickups and drop-offs apply to:

  • Abilene Regional Airport | ABI
  • Amarillo Rick Husband International Airport | AMA
  • Beaumont Jack Brooks Regional Airport | BPT
  • Killeen-Fort Hood Regional Airport | GRK
  • San Angelo Regional Airport | SJT
  • San Antonio: Stinson Municipal Airport | SSF
  • Tyler Pounds Regional Airport | TYR
  • Wichita Falls Municipal Airport | SPS

Pickups

  • Pick up passengers from Arrivals, at your passenger’s carrier of choice.
  • Do not wait or circle back at the airport if the passenger is delayed when picking up.

Drop-offs

  • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
  • Do not wait at the airport terminal after drop-off.

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Lyft emblem

Keep your Lyft emblem displayed in your lower right hand (passenger side) of your front windshield at all times while giving Lyft rides. Some airports also require an airport permit — check the rules above to see if your airport is one of them.

If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.

If you’ve just been approved to drive, you should receive your Lyft emblem shortly. If you didn't get one or need a new one, order one in your Dashboard. While waiting for it to arrive, you may print a temporary emblem.

Lyft emblem

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Conduct at the airport

  • Do not stop or pull over in crosswalks.
  • Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
  • Always follow instructions given by airport personnel.
  • If you run into any trouble, like a regulatory citation, reach out to our Support team. We're here to help 24/7.

Airport officials will issue administrative citations to drivers who do not follow the rules. You are responsible for paying any tickets you receive for violating airport rules and regulations.

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Waybill

Airport authorities may ask you for a waybill, which shows your latest ride. Click here to learn how to access your waybill.

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Need something else?

Contact Support