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Oakland International (OAK) Airport Regulations

Lyft is available at Oakland International (OAK) Airport. As long as you follow a few simple ground rules, you're in the clear for both pickups and drop-offs.


Review Airport Regulations Do’s & Don’ts

Drivers on the Lyft platform are responsible for knowing and following all airport regulations. As a driver, you must follow the rules listed below in order to avoid receiving administrative citations from OAK Airport.

OAK

 

Pickups

  • Pick up passengers from the commercial curb (2nd island) across the terminal entrance, and call your passenger to let them know where you are waiting. 
  • Do not pick up passengers curbside at the terminal entrance.
  • Do not wait or circle back at the airport if the passenger is delayed. OAK requires you to leave the airport and kindly ask your passenger to request another ride when he or she is ready.
  • Do not wait for airport requests at Airport Plaza (175-195 98m Avenue).

Drop-offs

  • Drop off curbside at the terminal entrance, at your passenger’s carrier of choice.
  • Do not wait at the airport or accept additional ride requests after drop-off. You must leave airport property immediately after dropping off your passenger.

Lyft Emblems & Airport Placard

Both of these items are sent to the shipping address on file. To change your address in the app, tap the left menu icon and go to Settings, then Shipping Address.

Emblem and placard placement

Lyft Emblems

Keep your Lyft emblems displayed and visible at all times while giving Lyft rides.

If you are giving a non-Lyft ride at the airport, make sure to remove your emblems before entering airport property.

If you’ve been approved to drive, you should receive your Lyft emblem within a couple weeks. Didn't receive one? Let us know and we’ll look into it. In the mean time, you may print your own temporary emblem.

Lyft emblem


Airport Placard

If you've just been approved to drive, you should receive your placard within a couple weeks. This placard is also required at Oakland Airport.

Didn't receive one? Let us know.

If we do not have your license plate in our system, you will be issued a temporary placard with an expiration (example below).

To update your license plate: In your Lyft app, go to Dashboard, tap the menu icon in the top left, and select Vehicles & Docs. You can see your vehicle(s) and update your license plate if necessary.

Once you've updated your plate, or if you need a placard for an additional vehicle, get in touch with us.


If You're Approached by an Airport Authority

Authorities at the airport may approach you and ask you for a waybill.

The waybill allows law enforcement officials to see information about your current or most recent ride.

To access your waybill, follow these steps:

  1. Go to your Dashboard*.
  2. Tap Waybill in the left side menu.

*Access your Dashboard either through the left panel menu in the Lyft app, or by going to lyft.com/drive in a web browser.

Waybill

If you run into any trouble, reach out to our Support team. We're here to help 24/7.

OAK Airport will issue administrative citations to drivers who do not follow these rules. You are responsible for paying any tickets you receive for violating airport rules and regulations.


Prohibited Operations

If you conduct prohibited operations at any airport, officials are issuing citations and Lyft is prevented from covering any costs for those prohibited airport rides.

Even if you conduct permitted operations at an airport, you still must follow airport regulations (e.g., trade dress). OAK Airport will issue administrative citations to drivers who do not follow these rules. You are responsible for paying any tickets you receive for violating airport rules and regulations. Failure to comply with airport regulations may result in a deactivation of your driver account.

Check here for an up-to-date list of California airports that authorize Lyft operations. If an airport is not on the list of authorized airports, Lyft operations are currently prohibited — including pickups and drop-offs. Prohibited airports include: Santa Monica Muni Airport (SMO), Stockton Metropolitan Airport (SCK), Bakersfield Airport (BFL), Gillespie Field Airport (SEE), Buchanan Field (CCR), Brown Field Muni Airport (SDM), Cable Airport (CCB), Camarillo Airport (KCMA), Carlsbad Airport Airport (CRQ), French Valley Airport (RBK), Hayward Executive Airport (HWD), Jacqueline Cochran Rgn Airport (TRM), Lake Tahoe Airport (TVL), Livermore Muni Airport (LVK), Mojave Airport (MHV), Napa County Airport (APC), Oceanside Airport (OCN), Ramona Airport (KRNM), Sacramento Executive Airport (SAC), Sacramento Mather Airport (MHR), San Bernardino Int'l Airport (SBD), San Luis Obispo Regional Airport (SBP), Santa Maria Airport (SMX), Southern California Logistics Airport (VCV), Truckee-Tahoe Airport (TRK), Ventura County Airport (OXR), Visalia Muni Airport (VIS)


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