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Ronald Reagan (DCA) and Dulles (IAD) Airport Regulations

Lyft is available at Ronald Reagan (DCA) and Dulles (IAD) Airports. As long as you follow a few simple ground rules, you're in the clear for both pickups and drop-offs.

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Review Airport Regulations Do’s & Don’ts

Drivers on the Lyft platform are responsible for knowing and following all airport regulations. DCA and IAD Airports will issue administrative citations to drivers who do not follow these rules.


Ronald Reagan (DCA) Airport Rules

DCA

Waiting for requests

  • Wait in the designated staging area. Only drivers within the designated staging area are added to the queue. You may use the staging area pictured above, or the overflow lot through March 2017. The overflow lot is located on 26th St underneath Airport Access Rd (open in Google Maps).

    Please refer to this video for instructions on entering/exiting the staging area:

    As a reminder, if the TNC lot is closed, you will need to leave airport property for requests. Additionally, waiting on the main road to enter the lot is strictly prohibited.

  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.

Pickups

  • Pick up passengers from Arrivals in the two lane loading zone across the main terminal.
  • Do not wait or circle back at the airport if the passenger is delayed. DCA requires you to proceed to the TNC lot.

Drop-offs

  • Drop off passengers at Departures in designated areas.
  • Do not wait at the airport or accept additional ride requests after drop-off. You must leave airport property and head to the TNC lot.
  • As soon as you've dropped off your passenger, press 'Tap to drop off' in your app and exit airport property. Wait to rate your passenger until you've left the airport.

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Washington Dulles (IAD) Airport Rules

IAD
Open in Google Maps

Waiting for requests

  • Wait in the designated staging area (TNC Lot). Only drivers within the designated staging area (TNC Lot pictured above) are added to the queue.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.

Pickups

  • Pick up passengers from Arrivals at Door 4 only.
  • Do not wait or circle back at the airport if the passenger is delayed. IAD requires you to proceed to the TNC lot.

Drop-offs

  • Drop off passengers at Departures, at the passenger’s carrier of choice.
  • Do not wait at the airport or accept additional ride requests after drop-off. You must leave airport property and head to the TNC lot.
  • As soon as you've dropped off your passenger, press 'Tap to drop off' in your app and exit airport property. Wait to rate your passenger until you've left the airport.

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Lyft Emblem

Keep your Lyft emblem displayed and visible at all times while giving Lyft rides.

If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.

If you’ve been approved to drive, you should receive your Lyft emblem within a couple weeks. Didn't receive one? Let us know and we’ll look into it. In the mean time, you may print your own temporary emblem.

Lyft emblem


If You're Approached by an Airport Authority

Authorities at the airport may approach you and ask you for a waybill.

The waybill allows law enforcement officials to see information about your current or most recent ride.

To access your waybill, follow these steps:

  1. Go to your Dashboard*.
  2. Tap Waybill in the left side menu.

*Access your Dashboard either through the left panel menu in the Lyft app, or by going to lyft.com/drive in a web browser.

Waybill

If you run into any trouble, reach out to our Support team. We're here to help 24/7.

DCA and IAD Airports will issue administrative citations to drivers who do not follow these rules. You are responsible for paying any tickets you receive for violating airport rules and regulations. 

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