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Minneapolis-St. Paul (MSP) Airport Regulations

Lyft is available at Minneapolis-St. Paul (MSP) Airport. As long as you follow a few simple ground rules, you're in the clear for both pickups and drop-offs.


Review Airport Regulations Do’s & Don’ts

Drivers on the Lyft platform are responsible for knowing and following all airport regulations. As a driver, you must follow the rules listed below in order to avoid receiving administrative citations from MSP Airport.

Pickups (as of 1/1/2017)

  • Terminal 1: Drive down Glumack Dr, past "Parking" and "Commercial Lane." Stay in the left lane and continue toward "Ticketing" and "Departure Drop Off." Take a sharp left into the "App-Based Ride Services" section and pick up your passenger in the lot on the left side.
  • Terminal 2: Drive down Humphrey Dr, past "Commercial Lane." Take the next left in the "Authorized Vehicles" area. Pull over and pick up your passenger from the lot on the left side.
  • Drivers at MSP are no longer required to pay $6 to pick up and drop off passengers. Instead, a $3 fee is passed directly to the passenger.
  • Do not pick up passengers from "Arrivals."
  • Do not wait or circle back at the airport if the passenger is delayed. MSP requires you to leave the airport and kindly ask your passenger to request another ride when he or she is ready.
  • Do not hand out referral cards while on airport property.

Drop-offs

  • Drop off passengers at “Departures” at the passenger’s carrier of choice, along either the North or South curb.
  • Do not wait at the airport or accept additional ride requests after drop-off. You must leave airport property immediately after dropping off your passenger.
  • As soon as you've dropped off your passenger, press 'Tap to drop off' in your app and exit airport property. Wait to rate your passenger until you've left the airport.
  • Do not hand out referral cards while on airport property.

Terminal 1 Pickups

MSP Terminal 1

Terminal 2 Pickups

MSP Terminal 2

Lyft Emblem

Keep your Lyft emblem displayed and visible at all times while giving Lyft rides.

If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.

If you’ve been approved to drive, you should receive your Lyft emblem within a couple weeks. Didn't receive one? Let us know and we’ll look into it. In the mean time, you may print your own temporary emblem.

Lyft emblem


If You're Approached by an Airport Authority

Authorities at the airport may approach you and ask you for a waybill.

The waybill allows law enforcement officials to see information about your current or most recent ride.

To access your waybill, follow these steps:

  1. Go to your Dashboard*.
  2. Tap Waybill in the left side menu.

*Access your Dashboard either through the left panel menu in the Lyft app, or by going to lyft.com/drive in a web browser.

Waybill

If you run into any trouble, reach out to our Support team. We're here to help 24/7.

MSP Airport will issue administrative citations to drivers who do not follow these rules. You are responsible for paying any tickets you receive for violating airport rules and regulations.

Need something else?

Contact Support