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Minnesota airport information for drivers

Lyft is available at the following airports in Minnesota. To ensure a smooth airport experience for you and your passengers, make sure to familiarize yourself with the rules below.

Tap each airport name for detailed instructions:

Tap each link to see information which applies to all airports:


Rules by airport

Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport.

Minneapolis–Saint Paul International Airport (MSP)

Terminal 1 Pickups
MSP Terminal 1

Terminal 2 Pickups

MSP Terminal 2

Pickups at MSP

  • Terminal 1: Drive down Glumack Dr, past "Parking" and "Commercial Lane." Stay in the left lane and continue toward "Ticketing" and "Departure Drop Off." Take a sharp left into the "App-Based Ride Services" section and pick up your passenger in the lot on the left side.
  • Terminal 2: Drive down Humphrey Dr, past "Commercial Lane." Take the next left in the "Authorized Vehicles" area. Pull over and pick up your passenger from the lot on the left side.
  • Drivers at MSP are no longer required to pay $6 to pick up and drop off passengers. Instead, a $3 fee is passed directly to the passenger.
  • Do not pick up passengers from "Arrivals."
  • Do not wait or circle back at the airport if the passenger is delayed. MSP requires you to leave the airport and kindly ask your passenger to request another ride when he or she is ready.
  • Do not hand out referral cards while on airport property.

Drop-offs at MSP

  • Drop off passengers at “Departures” at the passenger’s carrier of choice, along either the North or South curb.
  • Do not wait at the airport or accept additional ride requests after drop-off. You must leave airport property immediately after dropping off your passenger.
  • As soon as you've dropped off your passenger, press 'Tap to drop off' in your app and exit airport property. Wait to rate your passenger until you've left the airport.
  • Do not hand out referral cards while on airport property.

Airport decal at MSP

As of August 1, MSP has opened up a driver registration process to allow drivers to submit the necessary materials to get a car decal. By 1/1/2018 all drivers giving airport rides at MSP will need to have a decal displayed, in addition to the Lyft emblem.

In addition to the Lyft emblem, drivers giving rides at MSP airport must also display an airport decal.

msp_decal_placement.png

mac_decal.png
  1. Drivers can fill out a preliminary form online at https://tncpermit.mspmac.org.
  2. All drivers will then need to go to the airport to receive their decal.
    • The office where you can pick up your decal is located at: Landside Operations T2 Office, 3350 East 72nd Street, Minneapolis, MN 55450.
    • There are approximately 35 parking sports reserved exclusively for drivers in front of the building for the permitting process.
    • To get to the Landside Operations T2 Office at MSP Airport, please follow these directions:
      • Enter from 34th Ave from 494 (the airport encourages using 34th Ave rather than Post Rd).
      • When you turn onto 34th Ave, the cemetery will be on your right.
      • Continue until you reach E 70th St and turn left onto E 70th St.
      • Continue until Humphrey and then turn left onto Humphrey.
      • Head straight until you see an entrance on the righthand side at the white sign labeled “Authorized Vehicles Only.” Please park in the lot.
  3. Upon arrival to the airport office, drivers will will be expected to provide:
    • Your valid driver license.
    • TNC Driver Status*:
      • *Use your Lyft app to verify driver status and vehicle inspection record (see sample below).
      • Please make sure to keep a physical copy of your inspection form in your car at all times as well.
    • $25 permit fee:
      • The only accepted method of payment will be credit or debit card. The airport is unable to accept cash or check.
      • Permits will cost $25, which will not be paid for or reimbursed by Lyft.
  4. The decal will need to be placed on the inside of the windshield behind the rear view mirror (see example below).
  5. For support, drivers can contact: MAC Landside — email: tnc@mspmac.org or call (612) 467-0809.

View your vehicle inspection in the app:

inspection.gif

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Rochester International Airport (RST)

RST

Waiting for requests at RST

  • Wait in the designated staging area. Only drivers within the designated staging area (pictured above) are added to the queue.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.

Pickups at RST

  • Pick up passengers from one of the pickup/drop-off areas pictured above.
    • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport. 
  • Do not wait or circle back at the airport if the passenger is delayed when picking up.
  • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.

Drop-offs at RST

  • Drop off passengers at one of the pickup/drop-off areas pictured above.

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The rules below for pickups and drop-offs apply to:

  • Duluth International Airport | DLH
  • Mankato Regional Airport | MKT
  • St. Cloud Regional Airport | STC

Pickups

  • Pick up passengers from Arrivals, at your passenger’s carrier of choice.
  • Do not wait or circle back at the airport if the passenger is delayed when picking up.

Drop-offs

  • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
  • Do not wait at the airport terminal or accept additional ride requests after drop-off.

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Lyft emblem

Keep your Lyft emblem displayed and visible at all times while giving Lyft rides.

If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.

If you’ve just been approved to drive, you should receive your Lyft emblem shortly. If you didn't get one or need a new one, let us know. In the mean time, you may print your own temporary emblem.

Lyft emblem

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Conduct at the airport

  • Do not stop or pull over in crosswalks.
  • Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
  • Always follow instructions given by airport personnel.
  • If you run into any trouble, like a regulatory citation, reach out to our Support team. We're here to help 24/7.

Airport officials will issue administrative citations to drivers who do not follow the rules. You are responsible for paying any tickets you receive for violating airport rules and regulations.

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Waybill

Airport authorities may ask you for a waybill, which shows your latest ride. Click here to learn how to access your waybill.

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Need something else?

Contact Support