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Akron-Canton (CAK) Airport Regulations

When giving Lyft rides at Akron-Canton Airport (CAK), make sure to follow a few simple ground rules for both pickups and drop-offs.


Review Airport Regulations Do’s & Don’ts

Drivers on the Lyft platform are responsible for knowing and following all airport regulations. As a driver, you must follow the rules listed below in order to avoid receiving administrative citations from CAK Airport.

CAK

Waiting for requests

  • Wait for requests in the Cell Phone Lot.
  • Do not wait for requests on the terminal roadway.

Pickups

  • Pick up passengers from Arrivals.
  • Do not wait or circle back at the airport if the passenger is delayed when picking up. Instead, head to the Cell Phone Lot.

Drop-offs

  • Drop off passengers at Departures, at the passenger's carrier of choice.
  • Do not wait at the airport terminal or accept additional ride requests after drop-off. If you'd like to accept additional requests, head to the Cell Phone Lot.
  • As soon as you've dropped off your passenger, press 'Tap to drop off' in your app and exit airport property. Wait to rate your passenger until you've left the airport.

Lyft Emblem

Keep your Lyft emblem displayed and visible at all times while giving Lyft rides.

If you’ve been approved to drive, you should receive your Lyft emblem within a couple weeks. Didn't receive one? Let us know and we’ll look into it. In the mean time, you may print your own emblem. When folded, it should measure 4" X 4".

Lyft emblem


If You're Approached by an Airport Authority

Authorities at the airport may approach you and ask you for a waybill.

The waybill allows law enforcement officials to see information about your current or most recent ride.

To access your waybill, follow these steps:

  1. Go to your Dashboard*.
  2. Tap Waybill in the left side menu.

*Access your Dashboard either through the left panel menu in the Lyft app, or by going to lyft.com/drive in a web browser.

If you run into any trouble, reach out to our Support team. We're here to help 24/7.

CAK Airport will issue administrative citations to drivers who do not follow these rules. You are responsible for paying any tickets you receive for violating airport rules and regulations.


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