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Lyft Gift Cards

Whether you already bought or received a Lyft gift card, check out our most common info and answers below.

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About Lyft Gift Cards

Lyft Gift cards apply to all Lyft fares and fees. Tips and fees (including cancellation or damage fees) aren't covered and are charged to your default payment method.

If you take a ride where the cost is more than your gift card amount, the remaining ride cost will roll over to your default payment method after the value of the card is used.

Promo codes and gift card credits can't be combined, but you can select which payment option you'd like to use directly after the ride.

While you can only purchase one gift card at a time, you can add as many cards to an account as you'd like. Gift cards don't expire.

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How to purchase and redeem

Visit lyft.com/gift to purchase an online Lyft gift card valued up to $500. Once cash or credit is tendered, Lyft gift card purchases cannot be voided or refunded.

When you buy a gift card, you'll be asked for an email address where you want the gift card to be sent. This is the only time where you can send your gift card immediately to an email. If you want to give credits as a physical gift, we recommend sending the gift card to your email (instead of the recipient) then printing it.

When you choose a recipient's email address, that email will include a link to let them apply the gift card amount in their app automatically, or they can enter the 16-digit gift card code manually.

Here's how to redeem manually:

  1. Open the Lyft app
  2. Tap your photo in the top left corner
  3. Tap the ‘Promos’ tab
  4. Type the code from the email in the ‘Enter promo code’ box, then tap 'Apply.' That's it!

In case you missed an email, you can also access the gift card code at lyft.com/gift/history to see your gift card purchase history along with codes. Simply send the code to the recipient, then ask them to enter it in the 'Promos' tab of the app.

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How to see your balance

After you've redeemed your gift card:

  1. Open the app
  2. Tap your photo in the top left corner
  3. Tap the ‘Promos’ tab
  4. That's it! Your gift card balance is listed in bold. Under the remaining amount, you'll see more terms and conditions in gray.

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Lost or stolen cards

Lyft gift cards can't be replaced if they're lost or stolen, but we’re here to help.

We can check to see if the gift card has been redeemed. If it hasn’t, we can add it to your account. Send us the 16-digit code in the gift card purchase history on lyft.com/gift/history, and we'll see what happened.

If the gift card recipient didn't get an email after the card was purchased, double-check all email folders (including inbox, spam, and trash). If you still don't find it, ask the purchaser to go to lyft.com/gift/history and find the 16-digit code in the purchase history. Send us the code, and we'll investigate.

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