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Lyft Gift Cards

Visit lyft.com/gift to purchase an online Lyft gift card valued up to $500. Once cash or credit is tendered, Lyft gift card purchases cannot be voided or refunded. Gift cards do not expire. 

If you’ve already bought or received a Lyft gift card, check out our Frequently Asked Questions below.

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How do I redeem a Lyft gift card?

When you buy a gift card, you'll be asked for an email address where you want the gift card to be sent. It could be your own email address, or another person's email address. The email contains a link to apply the credit in-app, and will have the code listed, too. The recipient should click the link in the email to automatically apply the credit to their account, or they can redeem the 16-digit gift card code manually.

Here's how:

  1. Open the Lyft app.
  2. Tap your photo in the top left corner.
  3. Tap the ‘Promos’ tab.
  4. Enter the unique code from the email into the ‘Enter promo code’ box then tap 'Apply'. 
  5. Take a Lyft ride.

In the case of a missing email, the purchaser can also access the gift card code by visiting lyft.com/gift/history. This page has a gift card purchase history, along with the codes. Simply send the code to the recipient and ask them to enter it in the 'Promos' section of their Lyft app.

I never received a gift card email and was supposed to. What do I do?
After double checking your email folders (inbox, spam, and trash), ask the gift card purchaser for the 16 digit code found in their purchase history here: lyft.com/gift/history. Contact us with this code and we will investigate.

How do I check my gift card balance?
After redemption:

  1. Open the Lyft app.
  2. Tap your photo in the top left corner.
  3. Tap the ‘Promos’ tab.

Your gift card balance will be listed in bold. Under the remaining amount, you'll see condensed terms and conditions listed in gray.

Is there a limit to how many gift cards can be added to an account?
Nope — feel free to add as many as you’d like.

What do Lyft gift cards cover?
Lyft gift cards apply to all Lyft fares and fees. Tips, cancellation fees, or damage fees associated with rides are not covered and will be charged to your default payment method.

What if the cost of my ride is higher than the gift card amount?
Once the value of a gift card is used, the remaining ride cost will roll over to your default payment method. 

Can I combine Lyft gift card credits with promo codes?
You cannot combine promos with Lyft gift card credits, but you can select which payment option you’d like to use after the ride.

What happens if a Lyft gift card is lost or stolen?
Lyft gift cards cannot be replaced if lost or stolen, but we’re here to help you investigate! Send us the 16 digit code from your redemption email or ask the gift card purchaser for the code listed here: lyft.com/gift/history. We can check to see if the gift card has been redeemed. If it hasn’t, we can add it to your Lyft account.

Can I purchase a gift card in advance or give a physical card?
Gift cards can only be sent via email immediately after purchase. If you want to give the credits as a physical gift, we recommend sending the gift card to your email (rather than the recipient's) and then printing it. 

Can I buy multiple gift cards at once?
Not at the moment — you can only purchase one gift card at a time.

Need something else?

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