To ensure a smooth airport experience for you and your passengers, make sure to familiarize yourself with the rules below. Tap each link to jump to detailed instructions on each section:
The following information applies to all airports:
Los funcionarios del aeropuerto emitirán citaciones administrativas a los conductores que no sigan las reglas. Tú eres responsable de pagar cualquier multa que recibas por infracciones de las reglas y normas del aeropuerto.
Exhibe tu emblema de Lyft en la esquina inferior derecha (del lado del pasajero) del parabrisas delantero en todo momento mientras realices viajes con Lyft.
If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.
If you’ve just been approved to drive, you should receive your Lyft emblem shortly. If you didn't get one or need a new one, place an order in your Dashboard. While waiting for it to arrive, you may print a temporary emblem.
No pares ni estaciones en los cruces peatonales.
Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
Always follow instructions given by airport personnel.
Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport. Lyft is available at the following airports in Nebraska:
Eppley Field (Omaha, OMA)
Wait in the designated staging area pictured above. Only drivers within the designated staging area are added to the queue.
Do not wait in parking spots not designated for Lyft drivers. The airport needs to leave spaces open for other patrons to wait for their pickups.
The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
If the staging areas are full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
You can view your place in line in the app. Learn how to view your position in the queue here.
Pick up passengers from the designated TNC pickup zone located on the ground floor of the parking garage accessed through the commercial vehicle lane.
The Omaha Airport Authority will permit pickups and drop-offs on the inner terminal curbside (lane closest to the terminal building) for passengers that have communicated or asserted they are disabled to the vehicle driver. The designated Ride App Pickup area should continue to be used for all other pickup and drop-off activity.
Do not wait or circle back at the airport if the passenger is delayed when picking up.
Drop-off passengers from the designated TNC drop-off zone on the ground floor of the parking garage accessed through the commercial vehicle lane.
Do not wait at the airport terminal or accept additional ride requests after drop-off.
All Other Permitted Airports
The rules below for pickups and drop-offs apply to the following airport(s):
Pick up passengers from Arrivals, at your passenger’s carrier of choice.
No esperes ni des vueltas en el aeropuerto si tu pasajero se retrasa.