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    Política cero tolerancia de drogas y alcohol

    Lyft tiene una política de tolerancia cero de alcohol y de drogas para los conductores.

    Reportar asunto de cero tolerancia

    If you suspect that a driver is under the influence of drugs or alcohol, call the authorities by dialing 911 or your local non-emergency assistance line if necessary.
    Then, contact our critical response team by tapping 'Call Me.' We're available 24 hours a day, 7 days a week.
    No es necesario que esté sucediendo un evento ahora mismo para reportarlo a través de este canal. La línea está disponible las 24 horas, todos los días para cualquier reporte sobre la seguridad durante el viaje.
    For non-critical or general zero-tolerance inquiries, you can also submit a ticket to our Support Team by tapping the "Contact Support" button below.

    Distrito de Columbia.

    If this relates to a driver in the District of Columbia, you may also contact the District of Columbia Taxicab Commission at (855) 484-4966 or


    If this relates to a driver in California, you may also contact the Passenger Section of the California Public Utilities Commission at (800) 894-9444 or


    Be sure to toss that adult beverage before your driver arrives. Open containers are not allowed in the car, and turning a blind eye to them can result in deactivation from our platform.
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