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    Información del aeropuerto de Utah para conductores

    To ensure a smooth airport experience for you and your passengers, make sure to familiarize yourself with the rules below. Tap each link to jump to detailed instructions on each section:

    The following information applies to all airports:

    Los funcionarios del aeropuerto emitirán citaciones administrativas a los conductores que no sigan las reglas. Tú eres responsable de pagar cualquier multa que recibas por infracciones de las reglas y normas del aeropuerto.
    Lyft emblem
    • Exhibe tu emblema de Lyft en la esquina inferior derecha (del lado del pasajero) del parabrisas delantero en todo momento mientras realices viajes con Lyft.
    • If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.
    • If you’ve just been approved to drive, you should receive your Lyft emblem shortly. If you didn't get one or need a new one, place an order in your Dashboard. While waiting for it to arrive, you may print a temporary emblem.
    Conduct at the airport
    • No pares ni estaciones en los cruces peatonales.
    • Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
    • Always follow instructions given by airport personnel.
    • If you run into any trouble, like a regulatory citation, reach out to our Support team. We're here to help 24/7.
    Waybill

    Permitted Airports

    Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport. Lyft is available at the following airports in Utah:
    Salt Lake City International Airport (SLC)
    Waiting for requests:
    • Wait in the designated staging area pictured above. Only drivers within the designated staging area (pictured below) are added to the queue.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • Beginning 9/15/2020, pick up passengers in front of the new terminal building in the middle lane (lower level) at the designated rideshare pickup area as pictured above.
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Do not pick up passengers at the curbside terminal entrance.
    • Do not wait or circle back at the airport if the passenger is delayed. Instead, proceed to the staging area.
    • Pre-dispatch: While waiting for requests, you may receive an SMS and an in-app note directing you to head toward the terminal. While en route, you should receive a ride request. If you do not, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue. More information on pre-dispatch can be found here.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    • Curbside Waiting: While waiting for requests, you may receive an in-app notification directing you to head toward the terminal. While en route, you may receive a ride request. If you do not, you are permitted to wait at the curb until you are matched to a rider. The designated waiting area is at Level 1, Curb 2 at columns 6B. (All drivers looking to do an airport ride should still start at the staging area. Do not go straight to the curb unless directed to do so by the app)
    Drop-offs:
    • Beginning 9/15/2020, drop off passengers in front of the new terminal building in the middle lane (lower level) at the designated rideshare drop-off area as pictured above.
    • Do not wait at the airport after drop-off. If you'd like to wait for additional request, head to the staging area.
    St. George Regional Airport (SGU)
    Pickups:
    • Pick up passengers curbside at the north end of the terminal (pictured above).
    • Do not wait or circle back at the airport if the passenger is delayed when picking up. If your passenger needs more time, kindly ask them to cancel the ride and re-request when they are ready to go.
    Drop-offs:
    • Drop off passengers curbside at the north end of the terminal (pictured above).
    • Do not wait at the airport terminal or accept additional ride requests after drop-off.
    All Other Permitted Airports
    The rules below for pickups and drop-offs apply to the following airports:
    • Logan-Cache Airport | LGU
    • Provo Municipal Airport | PVU
    Pickups:
    • Pick up passengers from Arrivals, at your passenger’s carrier of choice.
    • No esperes ni des vueltas en el aeropuerto si tu pasajero se retrasa.
    Drop-offs:
    • Deja a los pasajeros en el lugar de su preferencia junto a la acera de la entrada del terminal.
    • Do not wait at the airport terminal or accept additional ride requests after drop-off.

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