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    Información del aeropuerto de la ciudad de Nueva York para conductores

    To ensure a smooth airport experience for you and your passengers, make sure to familiarize yourself with the rules below. Tap each link to jump to detailed instructions on each section:

    The following information applies to all airports:

    Los funcionarios del aeropuerto emitirán citaciones administrativas a los conductores que no sigan las reglas. Tú eres responsable de pagar cualquier multa que recibas por infracciones de las reglas y normas del aeropuerto.
    Lyft emblem
    • Exhibe tu emblema de Lyft en la esquina inferior derecha (del lado del pasajero) del parabrisas delantero en todo momento mientras realices viajes con Lyft.
    • If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.
    • If you’ve just been approved to drive, you should receive your Lyft emblem shortly. If you didn't get one or need a new one, place an order in your Dashboard. While waiting for it to arrive, you may print a temporary emblem.
    Conduct at the airport
    • No pares ni estaciones en los cruces peatonales.
    • Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
    • Always follow instructions given by airport personnel.
    • If you run into any trouble, like a regulatory citation, reach out to our Support team. We're here to help 24/7.
    Waybill

    Permitted Airports

    Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport. Lyft is available at the following airports in New York City (to see information on airports in New York State (outside of New York City), click here.):
    John F. Kennedy International Airport (JFK)
    To avoid airport fines, wear a face mask when operating on airport property (including the airport staging lots). Additionally, the airports require drivers to observe proper social distancing.
    Waiting for requests:
    • Wait in the designated staging area. Only drivers within the staging area are added to the queue. Use either the Cell Phone Lot or the Limousine Lot.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • Pick up passengers from Arrivals, at your passenger’s carrier of choice.
    • No esperes ni des vueltas en el aeropuerto si tu pasajero se retrasa.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You’ll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Drop-offs:
    • Deja a los pasajeros en el lugar de su preferencia junto a la acera de la entrada del terminal.
    • No esperes en la terminal del aeropuerto después de dejar a los pasajeros. Si quieres esperar pedidos adicionales, dirígete al área de espera.
    Aeropuerto de LaGuardia (LGA)
    To avoid airport fines, wear a face mask when operating on airport property (including the airport staging lots). Additionally, the airports require drivers to observe proper social distancing.
    For real-time updates on last flights in, as well as operational changes, please visit LaGuardia airport's FHV Twitter account.
    Waiting for requests:
    • Wait in the designated staging area(s). Only drivers within the staging area(s) are added to the queue.
      • Terminal A: There is no queue for Terminal A. Drivers are permitted to use the southern portion of the P10 lot to wait for Terminal A ride requests, but rides will be dispatched by proximity/ETA only.
      • Terminales B, C y D: El área de espera de FHV para las Terminales B, C y D estará ubicada en el estacionamiento exterior entre 90th y 92th St sobre 23rd Ave, como se muestra arriba.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • Terminal A: Pick up passengers from Arrivals, at your passenger’s carrier of choice.
    • Terminal B: Pick up passengers from Level 2 of the Terminal B Garage between columns H and J.
    • Terminals C & D: From 6am - 10pm, pick up at arrivals of each as pictured above.
      • De 10 p. m. a 6 a. m., recoge los pasajeros en el área de salidas, como se indica arriba.
    • No esperes ni des vueltas en el aeropuerto si tu pasajero se retrasa.
    • Pre-dispatch: While waiting for ride requests at Terminals C & D, you may receive an SMS and an in-app note directing you to head toward the terminal. While en route, you should receive a ride request. If you do not, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue. More information on pre-dispatch can be found here.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You’ll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Drop-offs:
    • Deja a los pasajeros en el lugar de su preferencia junto a la acera de la entrada del terminal.
    • Do not wait at the airport terminal after drop-off. If you'd like to wait for additional requests, proceed to the staging area.

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