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    Información del aeropuerto de Minnesota para conductores

    To ensure a smooth airport experience for you and your passengers, make sure to familiarize yourself with the rules below. Tap each link to jump to detailed instructions on each section:

    The following information applies to all airports:

    Los funcionarios del aeropuerto emitirán citaciones administrativas a los conductores que no sigan las reglas. Tú eres responsable de pagar cualquier multa que recibas por infracciones de las reglas y normas del aeropuerto.
    Lyft emblem
    • Exhibe tu emblema de Lyft en la esquina inferior derecha (del lado del pasajero) del parabrisas delantero en todo momento mientras realices viajes con Lyft.
    • If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.
    • If you’ve just been approved to drive, you should receive your Lyft emblem shortly. If you didn't get one or need a new one, place an order in your Dashboard. While waiting for it to arrive, you may print a temporary emblem.
    Conduct at the airport
    • No pares ni estaciones en los cruces peatonales.
    • Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
    • Always follow instructions given by airport personnel.
    • If you run into any trouble, like a regulatory citation, reach out to our Support team. We're here to help 24/7.
    Waybill

    Permitted Airports

    Es responsabilidad de los conductores de la plataforma Lyft conocer y seguir todas las reglas del aeropuerto para evitar recibir una citación administrativa. Lyft está disponible en los siguientes aeropuertos en Minnesota:
    Duluth International Airport (DLH)
    Pickups:
    • Recoge pasajeros en el lote de estacionamiento al oeste de la terminal (consulta la imagen anterior).
    • No esperes ni des vueltas en el aeropuerto si tu pasajero se retrasa.
    Drop-offs:
    • Deja a los pasajeros en el lugar de su preferencia junto a la acera de la entrada del terminal.
    • Do not wait at the airport terminal or accept additional ride requests after drop-off.
    Minneapolis–Saint Paul International Airport (MSP)
    Waiting for requests:
    • Wait in the designated staging areas (open in Google Maps) Only drivers within one of the designated staging areas pictured above are added to the queue.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • Terminal 1: Drive down Glumack Dr, past "Parking" and "Commercial Lane." Stay in the left lane and continue toward "Ticketing" and "Departure Drop Off." Take a sharp left into the "App-Based Ride Services" section and pick up your passenger in the lot on the left side at doors 6 or 7.
    • Terminal 2: Drive down Humphrey Dr, past "Commercial Lane." Take the next left in the "Authorized Vehicles" area. Pull over and pick up your passenger from the lot on the left side.
    • Drivers at MSP are no longer required to pay $6 to pick up and drop off passengers. Instead, a $3 fee is passed directly to the passenger.
    • Predespachamiento: Mientras esperas pedidos, podrías recibir un SMS y una notificación en la app que te indicarán que te dirijas hacia la terminal. Cuando estés en camino, deberías recibir un pedido de viaje. De lo contrario, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila. Puedes obtener más información sobre el predespachamiento aquí.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger.
      • You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue.
      • Please note: if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    • Rematch is a feature that enables you to be matched with additional passengers shortly before or after completing a drop off. This means you can receive a ride request for up to 2 minutes after dropping off a passenger without returning to the assignment area. Please don't recirculate or wait in the terminal area for a rematch, as airport authorities may issue citations.
    • Do not pick up passengers from "Arrivals."
    • Do not wait or circle back at the airport if the passenger is delayed. MSP requires you to leave the airport and kindly ask your passenger to request another ride when he or she is ready.
    • Do not hand out referral cards while on airport property.
    Drop-offs:
    • Deja a los pasajeros en la zona de "Salidas", en la línea aérea que elija, a lo largo de las aceras norte o sur.
    • Do not wait at the airport or accept additional ride requests after drop-off. You must leave airport property immediately after dropping off your passenger.
    • As soon as you've dropped off your passenger, press 'Tap to drop off' in your app and exit airport property. Wait to rate your passenger until you've left the airport.
    • Do not hand out referral cards while on airport property.
    Calcomanía del aeropuerto en MSP:
    • In addition to the Lyft emblem, drivers giving rides at MSP airport must also display an airport decal.
    • Beginning 1/1/2018, all drivers giving airport rides at MSP will need to have a decal displayed, in addition to the Lyft emblem.
    Cómo obtener una calcomanía del aeropuerto MSP:
    1. Los conductores pueden llenar un formulario preliminar en línea visitando https://tncpermit.mspmac.org.
    2. All drivers will then need to go to the airport to receive their decal.
      • The office where you can pick up your decal is located at: Landside Operations T2 Office, 3350 East 72nd Street, Minneapolis, MN 55450.
      • Hay alrededor de 35 puestos de estacionamiento reservados exclusivamente para los conductores frente al edificio para el proceso de permisos.
      • To get to the Landside Operations T2 Office at MSP Airport, please follow these directions:
        • Enter from 34th Ave from 494 (the airport encourages using 34th Ave rather than Post Rd).
        • When you turn onto 34th Ave, the cemetery will be on your right.
        • Continue until you reach E 70th St and turn left onto E 70th St.
        • Continue until Humphrey and then turn left onto Humphrey.
        • Head straight until you see an entrance on the righthand side at the white sign labeled “Authorized Vehicles Only.” Please park in the lot.
    3. Upon arrival to the airport office, drivers will will be expected to provide:
      • Your valid driver license.
      • TNC Driver Status*:
        • *Use your Lyft app to verify driver status and vehicle inspection record (see sample below).
        • Please make sure to keep a physical copy of your inspection form in your car at all times as well.
      • $25 permit fee:
        • Solamente se puede pagar con tarjeta de crédito o de débito. El aeropuerto no acepta efectivo ni cheques.
        • Permits will cost $25, which will not be paid for or reimbursed by Lyft.
    4. The decal will need to be placed on the inside of the windshield behind the rear view mirror (see example above).
    5. Landside Operations office staff are still on site between the hours of 8:00 a.m. and 10:00 a.m. and then from 1:30 p.m. to 3:30 p.m.
    How to view your vehicle inspection in the app:
    Rochester International Airport (RST)
    Waiting for requests:
    • Espere en el área designada. Solo los conductores que se encuentren dentro del área de espera designada (imagen arriba) se agregarán a la fila.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • Recoge a los pasajeros en uno de los puntos de partida o destino que se muestran arriba.
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • No esperes ni des vueltas en el aeropuerto si tu pasajero se retrasa.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Drop-offs:
    • Deja a los pasajeros en una de las áreas de partida o destino que se muestran arriba.
    All Other Permitted Airports
    The rules below for pickups and drop-offs apply to the following airports:
    • Mankato Regional Airport | MKT
    • Aeropuerto Regional de St. Cloud | STC
    Pickups:
    • Pick up passengers from Arrivals, at your passenger’s carrier of choice.
    • No esperes ni des vueltas en el aeropuerto si tu pasajero se retrasa.
    Drop-offs:
    • Deja a los pasajeros en el lugar de su preferencia junto a la acera de la entrada del terminal.
    • Do not wait at the airport terminal or accept additional ride requests after drop-off.

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