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    Información del aeropuerto de Luisiana para conductores

    Para que tú y tus pasajeros tengan una experiencia agradable en el aeropuerto asegúrate de familiarizarte con las siguientes reglas. Toca cada enlace para dirigirte a las instrucciones detalladas en cada sección:

    The following information applies to all airports:

    Los funcionarios del aeropuerto emitirán citaciones administrativas a los conductores que no sigan las reglas. Tú eres responsable de pagar cualquier multa que recibas por infracciones de las reglas y normas del aeropuerto.
    Lyft emblem
    • Mantén tu emblema de Lyft visible en todo momento mientras haces viajes de Lyft.
    • If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.
    • If you’ve just been approved to drive, you should receive your Lyft emblem shortly. If you didn't get one or need a new one, order one in your Dashboard. While waiting for it to arrive, you may print a temporary emblem.
    Conduct at the airport
    • No pares ni estaciones en los cruces peatonales.
    • Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
    • Always follow instructions given by airport personnel.
    • Si tienes algún problema, como una citación reglamentaria, comunícate con nosotros. Estamos aquí para ayudarte las 24 horas, todos los días.
    Waybill
    Airport authorities may ask you for a waybill, which shows your latest ride. Click here to learn how to access your waybill.

    Permitted Airports

    Lyft is available at the following airports in Louisiana. Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport.
    Toca el nombre de cada aeropuerto para obtener instrucciones detalladas:
    Aeropuerto Metropolitano de Baton Rouge (BTR)
    Waiting for requests:
    • Wait in the designated staging area. Only drivers within the designated staging area (pictured above) are added to the queue.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • Pick up passengers from arrivals
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Do not wait or circle back at the airport if the passenger is delayed when picking up. Instead, head to the staging area and wait there.
    Drop-offs:
    • Drop off passengers at Departures, at one of the areas designated in the image above.
    • Do not wait at the airport terminal after drop-off. If you'd like to wait for additional requests, proceed to the staging area.
    New Orleans Louis Armstrong International Airport (MSY)
    Waiting for requests:
    • Espera en el área de espera designada. Solo los conductores que se encuentren dentro del área de espera designada serán agregados a la fila. Ten en cuenta que la ciudad de Kenner puede emitir multas a los conductores que se estacionen fuera de estas ubicaciones.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • Puedes ver tu posición en la fila dentro de la app. Aprende cómo ver tu posición en la fila aquí
    Pickups:
    • Recoge a los pasajeros en la Zona 2 (segunda acera desde el edificio de la terminal) del lado de Llegadas.
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Los viajes que tienen el aeropuerto MSY como origen o destino y empiezan o terminan en Orleans Parish están sujetos a un precio mínimo de $33.00. Este precio se le cobra al pasajero y podría no reflejar las ganancias del conductor.
    • Espera en la acera: Mientras esperas tus pedidos, puedes recibir notificaciones en la app que te indiquen que debes ir hacia la terminal. Cuando estés en camino, es posible que recibas un pedido de viaje. Si esto no sucede, puedes esperar en la Zona 1 (para conductores XL) y la Zona 2 (para conductores Lyft estándar) hasta que se te conecte con un viajero.
      • Todos los conductores que deseen hacer un viaje desde o hacia el aeropuerto también deben empezar en el área de espera.
      • No vayas directo a la acera, a menos que la app te indique que lo hagas.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    • Do not load passengers in the travel lane. Only load when parked in the designated area.
    • Do not pick up passengers at the curbside terminal entrance.
    • No esperes ni des vueltas en el aeropuerto si tu pasajero se retrasa.
    Drop-offs:
    • Drop off passengers at departures, at your passenger's carrier of choice.
    • Do not wait at the airport terminal or accept additional ride requests after drop-off.
    Aeropuerto Regional Shreveport (SHV)
    Waiting for requests:
    • Wait in the designated staging area. Only drivers within the designated staging area are added to the queue.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • Pick up passengers from arrivals, at your passenger’s carrier of choice.
    • No esperes ni des vueltas en el aeropuerto si tu pasajero se retrasa.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Drop-offs:
    • Drop off passengers at departures, at your passenger's carrier of choice.
    • Do not wait at the airport terminal or accept additional ride requests after drop-off.
    All Other Permitted Airports
    The rules below for pickups and drop-offs apply to the following airports:
    • Houma-Terrebonne Airport | HUM
    • Lake Charles Regional Airport | LCH
    • Monroe Regional Airport | MLU
    • Shreveport Downtown Airport | DTN
    Pickups:
    • Pick up passengers from arrivals, at your passenger’s carrier of choice.
    • No esperes ni des vueltas en el aeropuerto si tu pasajero se retrasa.
    Drop-offs:
    • Deja a los pasajeros en el lugar de su preferencia junto a la acera de la entrada del terminal.
    • No esperes en la terminal del aeropuerto después de dejar a los pasajeros.

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