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    Información del aeropuerto de California para conductores

    To ensure a smooth airport experience for you and your passengers, make sure to familiarize yourself with the rules below. Tap each link to jump to detailed instructions on each section:

    The following information applies to all airports:

    Los funcionarios del aeropuerto emitirán citaciones administrativas a los conductores que no sigan las reglas. Tú eres responsable de pagar cualquier multa que recibas por infracciones de las reglas y normas del aeropuerto.
    Lyft emblem
    • Exhibe tu emblema de Lyft en la esquina inferior derecha (del lado del pasajero) del parabrisas delantero en todo momento mientras realices viajes con Lyft.
    • If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.
    • Si apenas recibiste la aprobación para manejar, deberás recibir tu emblema de Lyft muy pronto. Si no recibiste un emblema o si necesitas uno nuevo, haz un pedido en tu panel de control. Mientras esperas que lleguen, puedes imprimir un emblema temporal.
    Conduct at the airport
    • No pares ni estaciones en los cruces peatonales.
    • Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
    • Always follow instructions given by airport personnel.
    • If you run into any trouble, like a regulatory citation, reach out to our Support team. We're here to help 24/7.
    • All forms of advertising (vehicular & non-vehicular) are prohibited when operating at the airport including in the vehicle staging lot and pickup/drop-off areas.
    Waybill

    Prohibited airports

    At California airports other than those listed above, operations are currently prohibited — including pickups and drop-offs. This includes (but is not limited to) all airports in the list below.
    • Camarillo Airport (KCMA)
    • Aeropuerto Regional de Merced (MCE)
    • Mojave Airport (MHV)
    • Napa County Airport (APC)
    • Ramona Airport (KRNM)
    • Sacramento Executive (SAC)
    • Sacramento Mather Airport (MHR)
    • San Bernardino Int'l (SBD)
    • Ventura County Airport (OXR)
    • Southern California Logistics Airport (VCV)
    For more information on prohibited airports in California, please click here.
    How to redirect a prohibited airport request
    If your city's airport is prohibited for pickups, the app will prevent airport pickup requests from being made. If a passenger moves their pin outside airport property, and asks you to come pick them up at the airport, kindly inform them that you are not authorized to, and they'll need to find alternate means of transportation.
    Drop-offs can be trickier. If a passenger asks you to take them to a prohibited airport, here are some tips on how to make the conversation go smoothly:
    1. Ofréceles llevarlos a un destino cercano. Nota: Actualmente, está prohibido dejar pasajeros en agencias de alquileres de autos o escuelas de vuelo.
    2. Apologize, and politely cancel the ride. Worried about your acceptance or cancellation rate? Let us know and we'll remove it from that day's summary.

    Permitted Airports

    As a driver on the Lyft platform, it's important that you know and follow airport regulations. While we've worked hard to reach agreements with many California airports, there are other California airports where we do not currently have permission to operate.
    If you conduct any operations at a prohibited airport (see Prohibited Airports section below), officials are issuing citations and Lyft is prevented from covering any costs for those prohibited airport rides.
    Even if you conduct permitted operations at an authorized airport (see Permitted Operations section below), you still must follow airport regulations (e.g., trade dress). If you get cited for violating airport regulations, Lyft is not responsible for these citations. As a driver, you are responsible for the cost of any such citation from the airport. Failure to comply with airport regulations may result in a deactivation of your driver account.
    Lyft is available at the following airports in California:
    Burbank Bob Hope Airport (BUR)
    BUR Rideshare Regulations Video: Click here to watch a video on detailed operating procedures at BUR airport.
    Pickups:
    • Pick up passengers from the first island of the pedestrian curb outside of Terminal B.
      • To get to the pickup area, stay in the left lane and follow the signs for Valet.
      • Después de pasar la estructura para estacionamiento temporal, sigue los letreros de “Commercial Vehicles Only” (solo vehículos comerciales) y pásate al carril derecho.
    • Pickup at the south end of the island, across from Terminal B baggage claim. Please pull all the way to the end and do not double park.
    • No recojas pasajeros en un lugar que no sea el área de partida antes indicada.
    • Nunca te estaciones ni permanezcas en el área de partida.
    • Do not wait or circle back at the airport if the passenger is delayed. BUR requires you to leave the airport and kindly ask your passenger to request another ride when he or she is ready.
    • Do not park in any of the private parking lots along Empire Ave.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive a message after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Drop-offs:
    • Drop off passengers curbside at their terminal of choice.
    • No esperes en la terminal del aeropuerto después de dejar a los pasajeros. Debes salir de la propiedad del aeropuerto inmediatamente después de dejar a los pasajeros.
    Cross Border Xpress Airport (CBX)
    Waiting for requests:
    • Wait in the designated staging area. Only drivers within the designated staging area (along Inbound St) are added to the queue.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • Recoge a los pasajeros en la acera de la terminal.
    • No esperes ni circules de regreso en el aeropuerto si tu pasajero se retrasa. En lugar de eso, dirígete al área de espera designada o pídele al pasajero que cancele y pida otro viaje cuando esté listo.
    • Prioridad tras viaje corto: Si recibes un pedido de un viaje corto desde el aeropuerto después de esperar en la fila, se te podría asignar una mejor posición en la fila una vez que hayas dejado al pasajero. Recibirás un SMS cuando ya haya terminado el viaje para avisarte que tienes la opción de volver al área de espera y obtener un lugar preferente en la fila. Ten en cuenta que, si haces otro viaje antes de regresar al área de espera, aún es posible que tengas un lugar preferente en la fila.
    Drop-offs:
    • Drop off passengers at the terminal curbside.
    • No esperes en la terminal del aeropuerto después de dejar a los pasajeros. Debes salir de la propiedad del aeropuerto inmediatamente después de dejar a los pasajeros.
    Rules:
    Per Cross Border Xpress regulations, driver-partners must adhere to the terms below. Failure to do so may result in the receipt of a citation or even restriction of access to CBX trips.
    • When on CBX property, the Lyft driver app must be open at all times (driver-partners must not go offline until exiting the CBX area).
    • We’ve instituted a special queue at CBX. The queue only works within the designated area. Driver-partners waiting elsewhere will not receive trip requests through the Lyft Driver app unless there are no drivers in the waiting area.
    • The Lyft vehicle decal (trade dress) must always be displayed on the front passenger windshield and rear passenger windshield facing outward.
    • Lyft vehicles must be less than 10 years old to be eligible for airport pickups.
    • Please be aware that the CBX has a Non Smoking Policy, but also has a designated smoking area located inside the Queue that drivers can utilize.
    • Please follow the instructions of the CBX Traffic Officers.
    Pro Tips:
    • Driver cancellations: Trip cancellations can take away from the great Lyft experience that both riders and driver-partners expect.
    • CBX rules are as important as traffic rules. CBX expect driver-partners to follow the instructions of the CBX staff.
    • Some commercial vehicle parking restrictions may be posted around the CBX. Please note that if you are displaying the Lyft trade dress or signed into the Lyft Driver app, then these parking restrictions will apply.
    Aeropuerto Internacional de Fresno Yosemite (FAT)
    Pickups:
    • Recoge a los pasajeros en las áreas designadas para Rideshare (busca los letreros), entre el vestíbulo principal y la sala de recepción de equipaje.
    • Do not wait or circle back at the airport if the passenger is delayed. FAT requires you to leave the airport and kindly ask your passenger to request another ride when he or she is ready.
    Drop-offs:
    • Deja a los pasajeros en el lugar de su preferencia junto a la acera de la entrada del terminal.
    • Do not wait at the airport for additional ride requests after drop-off.
    Long Beach Airport (LGB)
    Waiting for requests:
    • Aguarda en el área de espera designada. Solo los conductores que se encuentren dentro del área de espera designada (zona de espera de TNC, mostrada arriba) se incorporarán a la fila.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • Pick up passengers from the outer curb at Arrivals.
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Do not wait at the airport or circle the terminal if the passenger is delayed. Instead, use the staging area.
    • Predespachamiento: Mientras esperas pedidos, recibirás un SMS y una notificación en la app que te indicarán que manejes hacia la terminal. Cuando estés en camino, deberías recibir un pedido de viaje. De lo contrario, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila. Puedes obtener más información sobre el predespachamiento aquí.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive a message after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Drop-offs:
    • Drop off passengers at Departures at the passenger’s carrier of choice.
    • No esperes en la terminal del aeropuerto después de dejar a los pasajeros. Si quieres esperar pedidos adicionales, dirígete al área de espera.
    Los Angeles International Airport (LAX)
    Visita la zona de circulación de LAX aquí para obtener detalles actualizados en tiempo real sobre los proyectos de construcción en curso y los cierres de carreteras.
    Lo que necesitarás para manejar en LAX:
    1. Complete the LAX Airport Lesson
    2. Airport Placard displayed on your front windshield
    3. Lyft Emblems displayed on your front and back windshields
    Waiting for requests:
    • You must have a permanent license plate in order to operate at LAX airport. You are subject to airport citations if you drive at the airport with temporary plates.
    • The TNC Staging Lot is located on the western boundary inside the TNC Assignment area. It can be entered from from 6100 Westchester Pkwy.
      • LAX TNC Staging lot hours: Daily from 6am to 12am
    • Espera en el área de asignación TNC designada. Solo los conductores que se encuentren dentro del área designada serán agregados a la fila. Puedes usar el área de espera o esperar en otra ubicación dentro del área designada para TNC (imagen arriba).
      • No esperes en el estacionamiento de Burger King. Este no es parte del área designada de la TNC.
    • Las SuperZonas Personales son una forma de obtener más ganancias como conductor, ya que te ayudan a encontrar áreas con alta demanda y te permiten obtener un bono en tu próximo viaje. Es posible que veas una SuperZona Personal al operar en el aeropuerto LAX. Te recordamos que, si un viaje se vence o si el conductor cancela un pedido de viaje de predespachamiento, las potenciales ganancias de las SuperZonas Personales se restablecen a cero.
    • The queue is first in, first out. The driver who has been waiting within the assignment area in driver mode the longest gets the next request. Your physical location within the assignment area doesn't affect your spot in the queue, but if you exit the assignment area or log out of driver mode, you'll lose your spot.
    • A limited number of drivers are allowed in the queue at a time. Follow the instructions in the app. If directed to leave, you must exit the assignment area. Learn how to view your position in the queue here.
    • If the staging lot is full, you must leave the lot. You may wait for requests in a different location within the assignment area. You won't lose your place in line.
    • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the assignment area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
    • Driver cancellations and missed requests affect your place in line. If you're the one to cancel a request or if you miss a request, you''ll be placed at the back of the queue.
    • Do not use the limo parking spaces in the staging lot.
    • Do not solicit local businesses in the TNC assignment area or violate parking laws.
    Pickups:
    • Todas las partidas de Lyft para viajes que no sean de TCP se realizarán en el estacionamiento “LAX-it”, ubicado en la salida de Sky Way en los carriles 5, 6 o 7 (consulta la imagen de arriba).
      • Only enter the LAX-it lot if you have a ride request. This area is for pickups only and not intended for staging.
      • TCP vehicle (Lux Black & Lux Black XL) pickups will remain at the terminal curbside on the departures level.
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Approved Lux Black and Lux Black XL drivers with TCP licenses will be eligible to pick up passengers curbside at LAX airport. Learn more about TCP licenses here.
    • Do not pick up passengers from Arrivals (Lower Level) unless is it for a designated ADA (disabled) passenger or you are an approved Lux Black and Lux Black XL driver with a TCP license. If you're picking up an ADA passenger, you must use the ADA access loading zone.
    • Do not wait or circle back at the airport or wait on the terminal roadway if the passenger is delayed. Instead, head back to the TNC assignment area (map above) and wait there for another request. Kindly ask your delayed passenger to request another ride when he or she is ready.
    • Espera en la acera: Mientras esperas pedidos, es posible que recibas una notificación en la app que te indique que debes ir hacia las áreas de partida en LAX-it. Cuando estés en camino, es posible que recibas un pedido de viaje. Si esto no sucede, tienes permitido esperar hasta que se te conecte con un viajero en las áreas de espera designadas en la Zona 5 y la Zona 6C.
      • Todos los conductores que deseen hacer un viaje al aeropuerto también deben empezar en el área de espera. No ingreses a LAX, a menos que la app te indique que lo hagas.
    • Rematch is a feature that enables you to be matched with additional passengers shortly before or after completing a drop off. This means you can receive a ride request for up to 1 minute after dropping off a passenger without returning to the assignment area. Please don't recirculate or wait in the Central Terminal Area for a rematch, as airport authorities may issue citations. Please review the LAX airport regulations above.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You’ll get an SMS after dropping off the passenger to let you know you can return to the assignment area for a preferred spot in the queue. Please note: if you give a ride before returning to the assignment area, you may still qualify for a preferred spot in line.
    • Se prohíbe cualquier tipo de publicidad (vehicular y no vehicular) cuando se opera en el aeropuerto LAX, incluso en las áreas de partida, destino y de espera para vehículos.
    Drop-offs:
    • You must have a permanent license plate in order to operate at LAX airport. You are subject to airport citations if you drive at the airport with temporary plates. If you need to politely decline the trip, here are some suggestions.
    • Drop off passengers at Departures for the passenger's carrier of choice.
    • Do not wait for requests at the airport terminal after dropping off a passenger. To accept additional ride requests, proceed to the TNC assignment area.
    • All forms of advertising (vehicular & non-vehicular) are prohibited when operating at LAX Airport including in the vehicle staging lot and pickup/drop-off areas.
    Mandatory Regulations at LAX
    1. Permanent License Plate (no temporary plates!)
      • LAX prohibits Lyft operations from vehicles without permanent license plates. You must have a valid license plate displayed on your vehicle, as well as updated in the driver app in order to enter the airport queue or operate at LAX. Learn how to update your license plate here.
    2. LAX Airport Lesson
    • You must complete the mandatory LAX lesson in order to conduct airport rides at LAX. See the lesson in the 'Tutorials' tab of the Driver Dashboard.
    • You must have a permanent license plate to complete the tutorial.
    Airport Placard
    • To receive your LAX placard, complete the LAX online lesson and quiz. You can access the quiz in the 'Tutorials' tab of the Driver Dashboard.
    • Please note: you must both complete the LAX quiz and have a valid license plate in order to receive an LAX placard.
    • Para actualizar tu placa, ve a tu panel de control en la app del conductor, toca el ícono de menú en la esquina superior izquierda y toca "Vehículos". Ahí podrás ver los vehículos aprobados y actualizar las placas de ser necesario.
    • You must only display the authorized placard issued to you directly by Lyft, which includes your assigned driver ID and other required fields. Drivers can be cited for displaying an unauthorized placard.
    • If you didn't receive a placard, need a new placard, or need to update your license plate, let us know and we’ll look into it. Make sure to tell us which vehicle you need a placard or license plate update for.
    • Tu tarjetón de aeropuerto y los emblemas de Lyft se envían a la dirección de envío que se encuentra en nuestro sistema. Para cambiar tu dirección en la app, toca el ícono del menú izquierdo, ve a “Configuración” y, luego, a “Dirección de envío”.
    • Si manejas más de un vehículo en la plataforma de Lyft, cada uno debe tener su propio permiso.
    • Ejemplo de tarjetón:
    Lyft Emblems
    • You must post your emblem and placard on your windshields for LAX rides
    • LAX Airport prohibits the display of multiple TNC emblems simultaneously. While driving for Lyft, please be sure that you are displaying only your Lyft emblem.
    How to decline airport requests if you have temporary plates
    If a passenger sets their destination to LAX after they have started their ride, here are some tips on how to make the conversation go smoothly:
    1. Offer to take them to a nearby destination.
    2. Apologize, and politely cancel the ride. Worried about your acceptance or cancellation rate? Let us know and we'll remove it from that day's summary.
    Asistencia en persona
    Drivers in the Los Angeles area are welcome to come to the Lyft Hub for in-person support, replacement Lyft emblems, or to get a replacement airport placard.
    • LAX Hub: <a href="https://www.google.com/maps/place/Lyft+Driver+Hub/@34.036063,-118.2322844,17z/data=!4m16!1m10!4m9!1m0!1m6!1m2!1s0x80c2c6221a97e781:0x445d50b22d27727c!2sLyft+Driver+Hub,+662+S+Santa+Fe+Ave,+Los+Angeles,+CA+90021!2m2!1d-118.2300957!2d34.036063!3e0!3m4!1s0x80c2c6221a97e781:0x445d50b22d27727c!8m2!3d34.036063!4d-118.2300957">662 S Santa Fe Ave, Los Angeles, CA 90021</a>
      • Mon-Fri: 9 AM-7 PM
      • Saturdays: 9 AM-5 PM
      • Domingo: cerrado
    Review Our Policies
    Oakland International Airport (OAK)
    Waiting for requests:
    • Wait in the designated staging area pictured above. Only drivers within the designated staging area are added to the queue.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • Pick up passengers from the commercial curb (3rd island) across the terminal entrance, and call your passenger to let them know where you are waiting.
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Do not pick up passengers curbside at the terminal entrance.
    • Do not wait or circle back at the airport if the passenger is delayed. OAK requires you to leave the airport and kindly ask your passenger to request another ride when he or she is ready.
    • Do not wait for airport requests at Airport Plaza (175-195 98m Avenue).
    • Pre-dispatch: While waiting for requests, you may receive an SMS and an in-app note directing you to head toward the terminal. While en route, you should receive a ride request. If you do not, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue. More information on pre-dispatch can be found here.
    • Prioridad tras viaje corto: Si aceptas un pedido de un viaje corto desde el aeropuerto después de esperar en la fila, se te podría asignar una mejor posición en la fila una vez que dejes al pasajero. Recibirás un mensaje cuando termine el viaje para avisarte que tienes la opción de volver al área de espera y obtener un lugar preferente. Ten en cuenta que, si haces otro viaje antes de regresar al área de espera, aún es posible que se te otorgue un lugar preferente en la fila.
    Drop-offs:
    • Drop off curbside at the terminal entrance, at your passenger’s carrier of choice.
    • Do not wait at the airport or accept additional ride requests after drop-off. You must leave airport property immediately after dropping off your passenger.
    Airport Placard:
    • En los aeropuertos SFO y OAK, se te pide que cuentes con un tarjetón del aeropuerto, además de tus dos emblemas de Lyft.
    • Note: Starting March 31, 2019, all drivers operating at SFO Airport will need to display a yellow SFO Airport placard.
    • Los tarjetones del aeropuerto SFO solo pueden asociarse con una placa de vehículo válida. Los vehículos deben tener su placa permanente o una placa temporal válida que contenga su identificación vehicular única mientras esperan a que llegue la placa permanente.
    • SFO Airport placards will now expire when the associated vehicle's inspection expires.
    • Antes de que sean aprobados para manejar, los conductores tienen que llevar el vehículo a inspeccionar. Después de la inspección inicial, deberán realizar otra, al menos, una vez al año.
    • Vehicle inspections expire annually or every 50,000 miles, whichever comes first. This would be when the associated SFO Airport placard expires.
      • If you're in San Francisco, Sacramento, San Jose, or the surrounding areas, visit one of these hub locations for a free annual re-inspection.
    • Tu tarjetón de aeropuerto y los emblemas de Lyft se envían a la dirección de envío que se encuentra en nuestro sistema. Para cambiar tu dirección en la app, toca el ícono del menú izquierdo, ve a “Configuración” y, luego, a “Dirección de envío”.
    • To update your license plate: In your Lyft app, go to Dashboard, tap the menu icon in the top left, and select Vehicles & Docs. You can see your vehicle(s) and update your license plate if necessary.
    • Once you've updated your license plate, or if you need a placard for an additional vehicle, reach out to our Support team.
    In-Person Support:
    Drivers in the Bay Area are welcome to come to the Lyft Hub for in-person support or to get a replacement airport placard.
    Mon - Fri: 5 AM - 9 PM
    Sat & Sun: Closed
    Ontario International Airport (ONT)
    Waiting for requests:
    • Wait in the designated staging area. Only drivers within the designated staging area are added to the queue.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • Pick up passengers at the designated pickup zones outside each terminal (pictured above).
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Do not wait at the airport or circle the terminal if the passenger is delayed. ONT requires you to leave the airport and kindly ask your passenger to request another ride when he or she is ready.
    • Pre-dispatch: While waiting for requests, you may receive an SMS and an in-app note directing you to head toward the terminal. While en route, you should receive a ride request. If you do not, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue. More information on pre-dispatch can be found here.
    • Prioridad tras viaje corto: Si recibes un pedido de un viaje corto desde el aeropuerto después de esperar en la fila, se te podría asignar una mejor posición en la fila una vez que hayas dejado al pasajero. Recibirás un SMS cuando ya haya terminado el viaje para avisarte que tienes la opción de volver al área de espera y obtener un lugar preferente en la fila. Ten en cuenta que, si haces otro viaje antes de regresar al área de espera, aún es posible que tengas un lugar preferente en la fila.
    Drop-offs:
    • Drop off passengers at Departures at the passenger’s carrier of choice.
    • Do not wait at the airport or accept additional ride requests after drop-off. If you would like to accept additional requests, head to the staging area.
    Orange County: John Wayne Airport (SNA)
    Waiting for requests:
    • Wait in the designated staging area. Only drivers within the designated staging area are added to the queue. Do not park on DuPont between Michelson and Business Center Drive or any other area marked "No Parking."
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • Recoge a los pasajeros desde las áreas de partida designadas, que se muestran en la imagen de arriba, en el nivel 3 de los estacionamientos A, B y C (el nivel 3 es el mismo nivel que el de Salidas).
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • No esperes ni circules de regreso en el aeropuerto si tu pasajero se retrasa. SNA exige que abandones el aeropuerto y que le solicites al pasajero que pida otro viaje cuando esté listo.
    • Pre-dispatch: While waiting for requests, you may receive an SMS and an in-app note directing you to head toward the terminal. While en route, you should receive a ride request. If you do not, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue. More information on pre-dispatch can be found here.
    • Prioridad tras viaje corto: Si recibes un pedido de un viaje corto desde el aeropuerto después de esperar en la fila, se te podría asignar una mejor posición en la fila una vez que dejes al pasajero. Se te enviará un mensaje cuando ya haya terminado el viaje para avisarte que tienes la opción de volver al área de espera y obtener un lugar preferente en la fila. Ten en cuenta que, si haces otro viaje antes de regresar al área de espera, aún es posible que accedas a un lugar preferente en la fila.
    Drop-offs:
    • Drop off passengers at Departures at the passenger’s carrier of choice.
    • Do not wait at the airport after drop-off. You must leave airport property immediately after dropping off your passenger.
    Palm Springs International Airport (PSP)
    Waiting for requests:
    • Wait in the designated staging area. Only drivers within the designated staging area (off of Kirk Douglas Way) are added to the queue.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • Once you have been matched with a passenger, exit the staging area by turning left onto Kirk Douglas Way. Continue driving past the public parking lot entrance about 120 feet then turn left at the sign labeled “TNC”.
      • Once at the key pad, enter code 2580 (if you encounter code issues, press button for assistance, hold button down only when you talk).
    • Continue through the gate to the TNC designated parking spaces located 500 feet past the entry on right side of roadway.
      • Avanza hacia el puesto abierto más lejano. Maneja despacio en este carril comercial y cede el paso a los peatones que crucen y a otros vehículos de carga.
      • The Lyft app moves the passenger's pin to the approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport
    • If your customer indicates they are on the building curb, do not pick them up, but instruct them to the designated pickup area in the outer roadway.
    • Theairport strictly prohibits picking up passengers outside of the designated area. Doing so can result in you being removed from airport pickup privileges.
    • No esperes ni des vueltas en el aeropuerto si tu pasajero se retrasa. PSP exige que abandones el aeropuerto y le solicites al pasajero que pida otro viaje cuando esté listo.
    • Pre-dispatch: While waiting for requests, you may receive an SMS and an in-app note directing you to head toward the terminal. While en route, you should receive a ride request. If you do not, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue. More information on pre-dispatch can be found here.
    • Prioridad tras viaje corto: Si recibes un pedido de un viaje corto desde el aeropuerto después de esperar en la fila, se te podría asignar una mejor posición en la fila una vez que dejes al pasajero. Se te enviará un mensaje cuando ya haya terminado el viaje para avisarte que tienes la opción de volver al área de espera y obtener un lugar preferente en la fila. Ten en cuenta que, si haces otro viaje antes de regresar al área de espera, aún es posible que accedas a un lugar preferente en la fila.
    Drop-offs:
    • Drop off passengers at Departures at the passenger’s carrier of choice.
    • Do not wait at the airport after drop-off. You must leave airport property immediately after dropping off your passenger.
    Sacramento International Airport (SMF)
    Waiting for requests:
    • Wait in the designated staging area. Only drivers within the staging area (pictured above) are added to the queue.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Terminal A Pickups: Pick up passengers at the north end curbs. From the staging lot, drive north along Lindbergh Dr to get to the pickup area.
    • Recogidas en la Terminal B: A partir del viernes, 11/30/2018, recoge a los pasajeros en el lado noroeste de Lindbergh Dr, como se muestra arriba. Desde el área de espera, maneja hacia el norte por Lindbergh Dr para llegar al área de partida.
    • Rental Car Terminal: Stay close to the outer curb, as the inner curb is a bus lane.
    • Do not wait or circle back at the airport if the passenger is delayed. Instead, head to the designated staging area or ask the passenger to cancel and request another ride when they are ready.
    • Pre-dispatch: While waiting for requests, you may receive an SMS and an in-app note directing you to head toward the terminal. While en route, you should receive a ride request. If you do not, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue. More information on pre-dispatch can be found here.
    • Prioridad tras viaje corto: Si recibes un pedido de un viaje corto desde el aeropuerto después de esperar en la fila, se te podría asignar una mejor posición en la fila una vez que dejes al pasajero. Recibirás un mensaje cuando ya haya terminado el viaje para avisarte que tienes la opción de volver al área de espera y obtener un lugar preferente en la fila. Ten en cuenta que, si haces otro viaje antes de regresar al área de espera, aún es posible que accedas a un lugar preferente en la fila.
    Drop-offs:
    • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
    • Do not wait at the airport after drop-off. If you would like to wait for additional requests, head to the designated staging area.
    San Diego International Airport (SAN)
    Waiting for requests:
    • Wait in the designated staging area. Only drivers within the designated staging area are added to the queue. The staging area is located in the parking lot on the east side of Liberator Way.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • Pre-dispatch: While waiting for requests, you may receive an SMS and an in-app note directing you to head toward the terminal. While en route, you should receive a ride request. If you do not, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue. More information on pre-dispatch can be found here.
    • Puedes ver tu posición en la fila dentro de la app. Aprende cómo ver tu posición en la fila aquí
    Pickups:
    • Terminal 1: Second lane from the terminal, between first and second crosswalks.
    • Terminal 2: Nivel inferior en el carril más alejado entre el segundo y el tercer cruce peatonal.
    • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Do not wait at the airport or circle the terminal if the passenger is delayed. SAN requires you to leave the airport and kindly ask your passenger to request another ride when he or she is ready.
    • Do not pick up passengers curbside at the terminal entrance.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive a message after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Drop-offs:
    • Drop off passengers at Departures at the passenger’s carrier of choice.
    • You may get a pickup request right before or after dropping off at the airport (rematch ride). If you do not receive a rematch, do not wait at the airport. If you would like to accept additional requests, head to the staging area.
    Reglas del aeropuerto; lo que debes hacer:
    1. Usa el área designada de espera mientras aguardas la confirmación del cliente.
    2. Have the appropriate trade dress(s) affixed to the front and back windshield visible from 50 ft.
    3. Respeta todas las señales de tránsito y de advertencia.
    4. Enter the designated pick up zones cautiously in a single file line.
    5. When possible, roll down window when in pick up zones as to hear Airport Traffic Officer and Customer Representative (ATO/CSR) instructions.
    6. Escucha y cumple con las instrucciones de ATO/CSR.
    7. En las zonas de carga, estaciona lo más adelante que puedas.
    8. Always confirm customer's name.
    9. Sal con cuidado de las zonas de partida y pon atención a los peatones y a otros vehículos.
    10. Logged into your driver app, actively waiting for rides at all times.
    Airport Rules, Don'ts:
    1. Drive into the Terminal Transportation Islands aggressively.
    2. Ignore speed limit, stop, yield, crosswalk and other instruction signs.
    3. Enter designated zones with loud music or media playing.
    4. Have trade dress blocked or obstructed from view of ATO/CSR's.
    5. Estacionar en doble fila u obstruir carriles de uso libre.
    6. Ignorar las instrucciones de ATO/CSR.
    7. Pick up customers outside of the designated zones.
    8. Wait outside of the designated zones.
    9. Drive with an advertisement on your vehicle. Violations are subject to a $500 fine.
    10. Log out of your driver app and loiter. Violations are subject to citations.
    San Francisco International Airport (SFO)
    Para ver una explicación completa de las reglas y regulaciones en SFO, visita la página de Reglas y regulaciones del aeropuerto SFO aquí.
    Waiting for requests:
    • Wait in the designated staging area(s). Only drivers within the staging areas pictured above are added to the queue. The entrance to the main staging area is off of S McDonnell Rd.
      • On July 5 at 9am, another staging area will open off of San Bruno Ave (pictured above).
    • TCP (charter-party carrier) Vehicles/limousines should stage in the TCP staging area pictured above. Non-TCP vehicles should stage only in the TNC staging areas depicted above. Staging in the wrong area(s) are subject to airport fines.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • Pickups for all modes at Terminals 1, 2 & 3 will move to the top level (L5) of the parking garage at SFO airport.
      • A continuación, ve el mapa y el video aquí para obtener más información.
    • Pickups at the International Terminal are on the departures level, at the designated pickup locations along the outer curb (Zones 15-17).
    • A partir del 16/09/2019, los conductores aprobados Lux Black y Lux Black XL con licencias de TCP cumplirán los requisitos para recoger pasajeros en la acera del aeropuerto SFO. Obtén más información sobre las licencias de TCP aquí.
    • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Do not pick up passengers from Arrivals (Lower Level).
    • Do not stop in red zones.
    • Aguarda en el área de espera (que se muestra arriba) si tu pasajero se retrasa; no esperes en la calzada de la terminal. Si el área de espera está llena, deberás salir del aeropuerto.
    • Respeta siempre el límite de velocidad indicado y presta atención a los peatones.
    • Pre-dispatch: While waiting for requests, you may receive an SMS and an in-app note directing you to head toward the terminal. While en route, you should receive a ride request. If you do not, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue. More information on pre-dispatch can be found here.
    • Prioridad tras viaje corto: Si recibes un pedido de un viaje corto desde el aeropuerto después de esperar en la fila, se te podría asignar una mejor posición en la fila una vez que dejes al pasajero. Recibirás un mensaje cuando ya haya terminado el viaje para avisarte que tienes la opción de volver al área de espera y obtener un lugar preferente en la fila. Ten en cuenta que, si haces otro viaje antes de regresar al área de espera, aún es posible que accedas a un lugar preferente en la fila.
    • All forms of advertising (vehicular & non-vehicular) are prohibited when operating at SFO Airport including in the vehicle staging lot and pickup/drop-off areas.
    Drop-offs:
    • Drop offs occur on the Departures level at the passenger’s carrier of choice:
      • Domestic Terminals: Level 2
      • Terminal internacional: nivel de Salidas, en la ubicación designada para dejar pasajeros, junto a la acera exterior (Zonas 14).
    • As of July 23, 2018: Drivers will be permitted to drop off passengers on the arrivals (lower) level at both the domestic and international terminals in an effort to alleviate traffic congestion on the upper-level.
      • Pick-ups at the arrivals level are still prohibited.
    • Do not stop in red zones.
    • Respeta siempre el límite de velocidad indicado y presta atención a los peatones.
    • All forms of advertising (vehicular & non-vehicular) are prohibited when operating at SFO Airport including in the vehicle staging lot and pickup/drop-off areas.
    Airport Placard:
    • En los aeropuertos SFO y OAK, se te pide que cuentes con un tarjetón del aeropuerto, además de tus dos emblemas de Lyft.
    • Note: Starting March 31, 2019, all drivers operating at SFO Airport will need to display a yellow SFO Airport placard.
    • Los tarjetones del aeropuerto SFO solo pueden asociarse con una placa de vehículo válida. Los vehículos deben tener su placa permanente o una placa temporal válida que contenga su identificación vehicular única mientras esperan a que llegue la placa permanente.
    • SFO Airport placards will now expire when the associated vehicle's inspection expires.
    • Antes de que sean aprobados para manejar, los conductores tienen que llevar el vehículo a inspeccionar. Después de la inspección inicial, deberán realizar otra, al menos, una vez al año.
    • Vehicle inspections expire annually or every 50,000 miles, whichever comes first. This would be when the associated SFO Airport placard expires.
      • If you're in San Francisco, Sacramento, San Jose, or the surrounding areas, visit one of these hub locations for a free annual re-inspection.
    • Tu tarjetón de aeropuerto y los emblemas de Lyft se envían a la dirección de envío que se encuentra en nuestro sistema. Para cambiar tu dirección en la app, toca el ícono del menú izquierdo, ve a “Configuración” y, luego, a “Dirección de envío”.
    • To update your license plate: In your Lyft app, go to Dashboard, tap the menu icon in the top left, and select Vehicles & Docs. You can see your vehicle(s) and update your license plate if necessary.
    • Once you've updated your license plate, or if you need a placard for an additional vehicle, reach out to our Support team.
    In-Person Support:
    Drivers in San Francisco are welcome to come to the Lyft Hub for in-person support or to get a replacement airport placard.
    Mon - Fri: 9 AM - 5 PM
    Sat & Sun: Closed
    San Jose International Airport (SJC)
    Waiting for requests:
    • Requests are given on a First-in, First-out (FIFO) basis at SJC. The staging area is located between the Bayshore (101) and Guadalupe (87) freeways.
    • Wait in the designated staging area. Only drivers within the designated staging area (pictured above) are added to the queue. Do not wait in commercial parking lots for airport requests, including Filice Accountancy Corporation on Technology Dr.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • There is a 30 minute time limit in the staging area. If you do not receive a request within 30 minutes, you must exit the staging area and re-enter.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    Pickups:
    • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Terminal A: pick up passengers from the east side of the Ground Transportation Island, at the Smartphone App Rides area — Spot 1.
    • Terminal B: pick up passengers from the east side of the Ground Transportation Island south of center crosswalk, at the Smartphone App Rides area — Spots 8 & 9.
    • Do not pick up passengers curbside at the terminal entrance unless is it for a designated ADA (disabled) passenger. If you're picking up an ADA passenger, you must use the ADA access loading zone. ADA passengers will call drivers to confirm their location at the ADA access loading zone.
    • No esperes ni des vueltas en el aeropuerto si tu pasajero se retrasa. SJC exige que abandones el aeropuerto y le solicites al pasajero que pida otro viaje cuando esté listo.
    • Do not cut through the Airport rental car facility when going from Terminal A to Terminal B. Doing so may result in a citation.
    • Predespachamiento: Mientras esperas pedidos, podrías recibir un SMS y una notificación en la app que te indicarán que te dirijas hacia la terminal. Cuando estés en camino, deberías recibir un pedido de viaje. De lo contrario, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila. Puedes obtener más información sobre el predespachamiento aquí.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive a message after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Drop-offs:
    • Drop off passengers only at Departures at the passenger’s carrier of choice.
    San Jose business tax license:
    La ciudad de San José exige que los contratistas independientes que realicen negocios en San José obtengan un certificado comercial de Registro de impuestos. Puedes leer más información sobre este requisito aquí. Si tienes actividad comercial en San José, esto es lo que necesitas hacer:
    1. Sigue las instrucciones y envía tu solicitud y tu cheque por correo postal o en persona.
    2. Once you receive it, keep your business tax certificate in your glove compartment. You may need to present it to an officer if approached.
    Por correo postal:
    City of San Jose – Finance Department
    Attention: Payment Processing
    200 E. Santa Clara St.
    13th Floor
    San José, CA 95113
    En persona:
    City of San Jose -
    Customer Service Window 1 or 2
    200 E. Santa Clara St.
    1st Floor
    San José, CA 95113
    Santa Barbara Airport (SBA)
    Pickups:
    • Pick up passengers from Arrivals and pull up to the white curb.
    • Do not wait or circle back at the airport if the passenger is delayed. SBA requires you to leave the airport and kindly ask your passenger to request another ride when he or she is ready.
    Drop-offs:
    • Drop off passengers at Departures at the passenger’s carrier of choice.
    • Do not wait at the airport or accept additional ride requests after drop-off. You must leave airport property immediately after dropping off your passenger.
    Aeropuerto de Santa María (SMX)
    Waiting for requests:
    • Wait in the designated staging area. Only drivers within the designated staging area are added to the queue.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • Pick up passengers in the designated areas around the airport as pictured above.
    • Do not wait or circle back at the airport if the passenger is delayed.
    Drop-offs:
    • Drop off passengers in the designated areas around the airport as pictured above.
    • No esperes en la terminal del aeropuerto después de dejar a los pasajeros. Debes salir de la propiedad del aeropuerto inmediatamente después de dejar a los pasajeros.
    Sonoma: Charles M. Schulz-Sonoma County Airport (STS)
    First, be sure to review and understand the TNC Driver Rules of Conduct for STS Airport.
    Pickups:
    • Pick up passengers from one of the four designated TNC spaces (pictured above).
    • Do not wait or circle back at the airport if the passenger is delayed. STS requires you to leave the airport and kindly ask your passenger to request another ride when he or she is ready.
    Drop-offs:
    • Drop off passengers at the main terminal in the designated Loading Zone.
    • Do not wait at the airport or accept additional ride requests after drop-off. You must leave airport property immediately after dropping off your passenger.
    Stockton Metropolitan Airport (SCK)
    Pickups:
    • Pick up passengers curbside along the inner loop (pictured above).
    • No esperes ni des vueltas en el aeropuerto si tu pasajero se retrasa.
    Drop-offs:
    • Drop off passengers curbside along the inner loop (pictured above).
    • Do not wait at the airport terminal or accept additional ride requests after drop-off.
    All Other Permitted Airports
    The rules below for pickups and drop-offs apply to the following airports:
    • Bakersfield Airport | BFL
    • Buchanan Field Airport | CCR
    • Chico Municipal Airport | CIC
    • Coachella Valley Jacqueline Cochran Regional Airport | TRM
    • Crescent City - Del Norte County Regional Airport | CEC
    • French Valley Airport | RBK
    • Gillespie Field Airport SEE
    • Hayward Executive Airport | HWD
    • Hollister Municipal Airport | HLI
    • Imperial County Airport | IPL
    • Lake Tahoe Airport | TVL
    • Livermore Municipal Airport | LVK
    • Los Angeles: Van Nuys Airport | VNY
    • Aeropuerto McClellan–Palomar (CLD)
    • Modesto City-County Airport | MOD
    • Monterey Regional Airport | MRY
    • Oceanside Airport | OCN
    • Aeropuerto Municipal de Redding | RDD
    • Aeropuerto Municipal de Salinas | SNS
    • San Diego: Montgomery Field Airport | MYF
    • San Diego: Brown Field Municipal Airport | SDM
    • San Luis Obispo Airport | SBP
    • Santa Monica Airport | SMO
    • Truckee-Tahoe Airport | TRK
    • Upland: Cable Airport | CCB
    • Visalia Municipal Airport | VIS
    • Watsonville Municipal Airport | WVI
    • Yuba County Airport | MYV
    Pickups:
    • Pick up passengers from Arrivals, at your passenger’s carrier of choice.
    • No esperes ni des vueltas en el aeropuerto si tu pasajero se retrasa.
    Drop-offs:
    • Deja a los pasajeros en el lugar de su preferencia junto a la acera de la entrada del terminal.
    • Do not wait at the airport terminal or accept additional ride requests after drop-off.

    ¿Aún necesitas ayuda?