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    Información del aeropuerto de Washington D.C. para conductores

    To ensure a smooth airport experience for you and your passengers, make sure to familiarize yourself with the rules below. Tap each link to jump to detailed instructions on each section:

    The following information applies to all airports:

    Los funcionarios del aeropuerto emitirán citaciones administrativas a los conductores que no sigan las reglas. Tú eres responsable de pagar cualquier multa que recibas por infracciones de las reglas y normas del aeropuerto.
    Lyft emblem
    • Exhibe tu emblema de Lyft en la esquina inferior derecha (del lado del pasajero) del parabrisas delantero en todo momento mientras realices viajes con Lyft.
    • If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.
    • If you’ve just been approved to drive, you should receive your Lyft emblem shortly. If you didn't get one or need a new one, place an order in your Dashboard. While waiting for it to arrive, you may print a temporary emblem.
    Conduct at the airport
    • No pares ni estaciones en los cruces peatonales.
    • Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
    • Always follow instructions given by airport personnel.
    • Si tienes algún problema, como una citación reglamentaria, comunícate con nosotros. Estamos aquí para ayudarte las 24 horas al día.
    Waybill

    Permitted Airports

    Es responsabilidad de los conductores de la plataforma Lyft conocer y seguir todas las reglas del aeropuerto para evitar recibir una citación administrativa. Lyft está disponible en los siguientes aeropuertos de Washington D. C.:
    Dulles International Airport (IAD)
    Waiting for requests:
    • Wait in the designated staging area (TNC Lot). Only drivers within the designated staging area (TNC Lot pictured above) are added to the queue.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • Pick up passengers from the lower level pickup area (3rd curb) in zones 3B, 3C, 3D, 3E, 3F or 3G
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • No esperes ni des vueltas en el aeropuerto si tu pasajero se retrasa. IAD exige que los conductores se dirijan al estacionamiento de TNC.
    • Predespachamiento: Mientras esperas pedidos, podrías recibir un SMS y una notificación en la app que te indicarán que te dirijas hacia la terminal. Cuando estés en camino, deberías recibir un pedido de viaje. De lo contrario, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila. Puedes obtener más información sobre el predespachamiento aquí.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You’ll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Drop-offs:
    • Drop off passengers at Departures, at the passenger’s carrier of choice.
    • Do not wait at the airport after drop-off. If you'd like to accept additional requests, you must leave airport property and head to the TNC lot.
    Ronald Reagan Airport (DCA)
    Waiting for requests:
    • Wait in the designated staging area (<a href="https://maps.google.com/?q=2799+S.+Eads+St&entry=gmail&source=g">2799 S. Eads St</a>). Only drivers within the designated staging area (pictured above) are added to the queue. Use this <a href="https://lyft-assets.s3.amazonaws.com/helpcenter/airports/dca_staging_map.svg">map</a> for instructions on how to get to the terminal from the staging lot.
      • When exiting the lot, left turns only are permitted in an effort to reduce traffic congestion along the S Eads St.
      • If the TNC lot is closed, you will need to leave airport property for requests. Waiting on the main road to enter the lot is strictly prohibited.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Las cancelaciones de los pasajeros no afectan tu lugar en la fila. Si tu pasajero te cancela el viaje, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • Terminal A: Pick up passengers in the designated areas on the second curb, in front of the terminal on Aviation Circle.
    • Terminals B & C: Passenger pickups will occur on the upper level only by doors 1, 3 & 6.
      • Once you accept a pickup from Terminal B/C, you’ll get a notification letting you know the which location your passenger will be waiting.
        • "Upper, Door #" is for pickups on the upper level
    • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • No esperes ni circules de regreso en el aeropuerto si tu pasajero se retrasa. DCA exige que los conductores se dirijan al estacionamiento de TNC.
    • Predespachamiento: Mientras esperas pedidos, podrías recibir un SMS y una notificación en la app que te indicarán que te dirijas hacia la terminal. Cuando estés en camino, deberías recibir un pedido de viaje. De lo contrario, regresa al área de espera. Siempre y cuando vuelvas antes de que pasen 15 minutos, estarás de nuevo en la primera posición de la fila. Puedes obtener más información sobre el predespachamiento aquí.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You’ll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Drop-offs:
    • Terminal A: Drop off passengers in the designated area on the second curb, on Aviation Circle.
    • Terminals B & C: Drop off passengers on the upper level at departures, at the passenger's airline of choice.
    • Do not wait at the airport after drop-off. If you'd like to accept additional requests, you must leave airport property and head to one of the staging areas.

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