You can request a ride from the app home screen. TalkBack will focus on a 'Where to?' button on this screen.
Tocar dos veces "¿A dónde?" abrirá la pantalla de búsqueda de destino. El campo de texto de destino se activará y aparecerá el teclado en la parte inferior de la pantalla.
After entering an address, an address search list will appear under the text field. Navigate this list with TalkBack and listen for your correct address. Double-tapping your address will set it as your destination and you can select your ride mode.
Swiping right from the 'Where to?' button will bring you to shortcut destination options.
You can fill out Home and Work addresses to quickly select them. As you take more rides, your frequently used addresses will also show here.
Double-tapping any of the entries in the list will select it as your destination.
Swiping left from the 'Where to?' button navigates TalkBack up the screen. Here you'll find banners and promo announcements, along with the menu button.
Cómo seleccionar la modalidad de viaje
This screen will allow you to choose the type of ride you want. Each ride mode lists how many seats are in the car, an estimated price, and an estimated time of arrival at your destination.
TalkBack will start at the top of the screen. Navigating down will bring you down through the list of available ride modes. Ride modes are subject to availability in your region.
At the end of the ride mode list, you'll find the Schedule ride feature, default payment method, and the 'Select ride' button.
You'll also find the Lyft trip bar, where you can check your ride details and the estimated time of arrival (ETA) of the nearest driver.
Once you select your ride, you'll move to the 'Pickup confirmation' screen.
Cómo programar un viaje con antelación
You can schedule a ride up to seven days in advance. The 'Schedule ride' button is at the bottom of the ride options screen. Swipe left until you hear 'Schedule ride in advance.'
Double-tap this button to set your pickup address and destination for your scheduled ride.
The 'Set pickup time' screen will appear. Double-tap the 'Pickup time' button to open the time picker options.
The Hours and Minutes buttons are at the top of the screen. Double-tap either one to bring up the Android time picker in the middle of the screen.
Drag your finger around the screen until you find the number you want to enter, then double-tap to select it. After setting your time, double-tap the 'OK' button.
Under the 'Pickup time' button, you'll find the 'Date' button. Double-tap to choose your date from the calendar screen, then tap 'OK.'
Once you're done, double-tap the 'Set pickup time' button at the bottom of the screen.
Use TalkBack to confirm the details of your scheduled ride. You can edit any details by tapped 'Edit scheduled ride.'
Double-tap the 'Schedule' button at the bottom of the screen to complete your request.
After scheduling your ride, you'll be returned to the Home screen. The scheduled ride will appear above the 'Where to?' button.
When TalkBack focuses on the scheduled ride you can hear the ride details. Double-tap the scheduled ride in the Home Screen to edit or delete it if desired.
The 'Payment method' button will repeat your default payment method. This button appears above the 'Schedule ride' button in the ride mode screen.
Double-tapping this button will open the 'Payment methods' screen. You can choose which card to use for the ride or add a new payment method. You can also switch between Personal and Business payment accounts.
Confirmación de partida y notas para el conductor
On the next screen you can verify your pickup location or change the address.
TalkBack will land on a button with the address closest to you.
Tap this button to open up the Pickup text field and enter an address if you need to change your pickup address.
You can either type in an address, or the name of a business if you don't know the exact address.
Below the pickup location address field there is an 'Add note for driver' button.
Double-tapping will open the 'Pickup notes' screen. Navigate down to the text field for your note. Swipe right past this text field to find suggested prompts for your note. Common examples are an apartment gate code or the color of the shirt you're wearing.
Double-tap a prompt to add it to the text field. The field will activate and you can type the rest of your note. The prompts are not necessary to send a note.
There is a 60 character limit for the note. You'll find a character counter underneath the text field.
Note: Lyft will save the last note you used at this pickup location. Your previous note will appear above the note prompts so you can quickly reuse it.
Once you complete your note, double-tap the 'Add note for driver' button to return to the 'Pickup confirmation' screen.
If you need to edit or delete your pickup note, it will appear under the pickup address text field. Double-tap to edit, or you can use the 'Delete pickup note' button.
To finish, double-tap the 'Confirm and request' button at the bottom of the screen.
Editing your ride or adding a stop
Double-tapping the 'Edit ride' button allows you to cancel the ride, add a stop, or edit your drop-off address.
Si cancelas tu viaje y el conductor ya está en camino, es posible que se te cobre un cargo de cancelación.
You can add a stop between your pickup location and your destination address. Prices will vary depending on where this extra stop is and how much it alters the original route. If you've chosen the Shared ride mode, you cannot add a stop.
Puedes agregar una parada después de que tu conductor también haya aceptado tu viaje. Antes de salir del auto, asegúrate de hablar con tu conductor sobre cuánto tiempo puede esperar.
El conductor está en camino
Una vez que el conductor acepta tu pedido de viaje, se te notificará que está yendo a recogerte.
Después del menú y la barra de viaje en la parte superior de la pantalla, encontrarás la hora estimada de llegada del conductor. A medida que cambie esta hora, TalkBack te avisará automáticamente.
If you swipe right from the ETA, you'll hear the driver's name. You'll also hear the color, make, and model of their car.
Swiping right again will tell you their driver rating and their license plate number.
Directamente después del botón "Herramientas de seguridad", encontrarás el botón "Contactar al conductor". Cuando te posiciones sobre este botón, se te indicará el nombre de tu conductor.
Cuando tocas "Contactar al conductor", tendrás la opción de llamar a tu conductor o de enviarle un mensaje en la app de Lyft.
Puedes escribir los mensajes en el campo de texto proporcionado. TalkBack leerá todos los mensajes que tu conductor te envíe.
Note that drivers may not be able to respond while they're driving to your location.
Información del viaje y los pasajeros de los viajes Compartidos
Under the 'Contact driver' button, you'll find the Trip section of the screen. This lists your pickup address, any added stops, and your destination address. This will also repeat your estimated time of arrival.
In Shared rides, this will also show the names of your fellow passengers. The Trip section will also update to show the order of pickups and drop-offs for everyone in the Shared ride.
Note: The addresses for your pickup and destination are not shown to your fellow passengers.
Rating your driver and completing payment
Once your ride is complete, opening the Lyft app will bring you to the driver rate and payment screen.
Here, you will be able to hear the final price of the trip, get a price breakdown, and you can choose your payment option. You'll also be able to add a tip and give the driver anonymous feedback.
Underneath the Tip buttons, you'll find the 'Payment method' button. Double-tap this button to change the payment method for this ride.
Note: If you've set up a Business account, a button will appear next to the 'Payment method' button. You can use this button to switch between your Personal and Business accounts for the ride.
Double-tap the 'Next' button to rate your driver.
The 'Rate your ride' section has 5 star-rating buttons, from a 5-star ride all the way down to a 1-star ride.
If your ride is 4 stars or less, we'll ask for more information. Four buttons will appear underneath the star rating buttons: 'Driver Issue', 'Car Concern', 'Route Trouble', and 'Payment Problem'. Double-tap any of these buttons to give more specific feedback.
Herramientas de seguridad y ayuda de emergencia
At any point during a ride, you can double-tap the 'Safety tools' button to learn more about our safety options.
Puedes compartir la información de tu viaje con familiares y con amigos o llamar de forma discreta al 911.
Compartir los detalles del viaje
Double-tapping "Share Ride Details" will bring up the Android sharing options. You can share information about your ride through messaging, Facebook, and more.
When someone opens this link, it brings them to an accessible dynamic website. The website shows your route map, driver information, and your estimated arrival time. Your friends and family can see your live location as you travel.
Double-tapping 'Get emergency help' will bring up our Emergency Assistance screen. Here you will be able to send a 911 call discreetly if you ever need emergency help.
Activating the 911 call feature will bring up a new screen that starts a 10 second countdown before 911 is alerted and called.
El teléfono vibrará cada segundo durante la cuenta regresiva.
TalkBack immediately lands on the 'Cancel call' button. If you accidentally activate this feature, double-tap to end the call.