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    Informações para motoristas sobre aeroportos de New Jersey

    Para garantir uma experiência tranquila para você e seus passageiros no aeroporto, consulte as regras abaixo. Toque nos links e vá direto para as instruções detalhadas de cada seção:

    The following information applies to all airports:

    Os funcionários do aeroporto emitirão multas administrativas para os motoristas que não seguirem as normas. Você é responsável pelo pagamento de qualquer multa que receber por violar as normas e regulamentos do aeroporto.
    Lyft emblem
    • Keep your Lyft emblem displayed in your lower right hand (passenger side) of your front windshield at all times while giving Lyft rides.
    • Se você estiver fazendo uma corrida não relacionada ao Lyft no aeroporto, remova seu emblema antes de entrar no perímetro do aeroporto.
    • Se você acabou de receber a aprovação para dirigir, receberá seu emblema da Lyft em breve. Se não recebeu um ou precisa de um novo, faça o pedido pelo Painel. Enquanto aguarda, você pode imprimir um emblema temporário.
    Conduct at the airport
    • Não pare ou encoste o carro nas faixas de pedestres.
    • Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
    • Siga sempre as orientações dos funcionários do aeroporto.
    • Se houver qualquer problema, como uma multa regulamentar, entre em contato com nossa equipe de Suporte. Estamos aqui 24 horas para ajudar você.
    Waybill

    Permitted Airports

    Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport. Lyft is available at the following airports in New Jersey:
    Atlantic City International Airport (ACY)
    Onde aguardar solicitações:
    • Wait in the designated staging area pictured above. Only drivers within the designated staging area are added to the queue.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pontos de encontro:
    • Pick up passengers from the commercial vehicle lane across from the terminal (Island 1). Push the button on the small metal box to enter the commercial vehicle lane.
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Do not pick up passengers from Arrivals.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Desembarques:
    • Drop off passengers at Departures, at the passenger's carrier of choice.
    • Do not wait at the airport terminal after drop-off. If you'd like to accept additional requests, head to the Cell Phone Lot.
    Newark Liberty International Airport (EWR)
    To avoid airport fines, wear a face mask when operating on airport property (including the airport staging lots). Additionally, the airports require drivers to observe proper social distancing.
    Onde aguardar solicitações:
    • Wait in the designated staging area pictured above. Only drivers within the designated staging area (Long Term Hold Lot - TNC Area) are added to the queue.
    • All northbound traffic from the staging area to the Terminal Area will be directed to make a left onto Basilone and follow detour signs north to access the terminals. Do not drive straight on Basilone, this road will be closed.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pontos de encontro:
    • Pick up passengers from Arrivals, at your passenger’s carrier of choice. Please follow signage above external doors which notes terminal, level, and door to locate your rider.
    • Quando for pegar um passageiro, não espere nem faça a volta no aeroporto se ele estiver atrasado. Vá para a área de espera e aguarde lá.
    • Rematch is a feature that enables you to be matched with additional passenger(s) shortly before or after completing a drop off. This means you can receive a ride request for up to 2 minutes after dropping off a passenger without returning to the staging lot.
    • Pre-dispatch: While waiting for requests, you may receive an SMS and an in-app note directing you to head toward the terminal. While en route, you should receive a ride request. If you do not, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue. More information on pre-dispatch can be found here.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note that if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line
    • Please note: if you are a New Jersey driver (non-TLC), you are not able to receive ride requests in New York City. If a passenger ride has brought you into New York City, you will need to return to New Jersey in order to receive another ride request.
      • If you are a New York City TLC driver, and a passenger ride has brought you into New Jersey, your next match should be a ride request heading back to New York City.
    Desembarques:
    • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
    • You may get a pickup request right before or after dropping off at the airport (rematch ride). If you do not receive a rematch, do not wait at the airport. If you would like to accept additional requests, head to the staging area.
    All Other Permitted Airports
    As regras abaixo para encontrar e deixar passageiros se aplicam aos seguintes aeroportos:
    • Trenton-Mercer Airport
    Pontos de encontro:
    • Pick up passengers from Arrivals, at your passenger’s carrier of choice.
    • Do not wait or circle back at the airport if the passenger is delayed when picking up.
    Desembarques:
    • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
    • Do not wait at the airport terminal or accept additional ride requests after drop-off.

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