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    Informações para motoristas sobre aeroportos da cidade de Nova York

    Para garantir uma experiência tranquila para você e seus passageiros no aeroporto, consulte as regras abaixo. Toque nos links e vá direto para as instruções detalhadas de cada seção:

    The following information applies to all airports:

    Os funcionários do aeroporto emitirão multas administrativas para os motoristas que não seguirem as normas. Você é responsável pelo pagamento de qualquer multa que receber por violar as normas e regulamentos do aeroporto.
    Lyft emblem
    • Keep your Lyft emblem displayed in your lower right hand (passenger side) of your front windshield at all times while giving Lyft rides.
    • Se você estiver fazendo uma corrida não relacionada ao Lyft no aeroporto, remova seu emblema antes de entrar no perímetro do aeroporto.
    • Se você acabou de receber a aprovação para dirigir, receberá seu emblema da Lyft em breve. Se não recebeu um ou precisa de um novo, faça o pedido pelo Painel. Enquanto aguarda, você pode imprimir um emblema temporário.
    Conduct at the airport
    • Não pare ou encoste o carro nas faixas de pedestres.
    • Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
    • Siga sempre as orientações dos funcionários do aeroporto.
    • Se houver qualquer problema, como uma multa regulamentar, entre em contato com nossa equipe de Suporte. Estamos aqui 24 horas para ajudar você.
    Waybill

    Permitted Airports

    Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport. Lyft is available at the following airports in New York City (to see information on airports in New York State (outside of New York City), click here.):
    John F. Kennedy International Airport (JFK)
    To avoid airport fines, wear a face mask when operating on airport property (including the airport staging lots). Additionally, the airports require drivers to observe proper social distancing.
    Onde aguardar solicitações:
    • Wait in the designated staging area. Only drivers within the staging area are added to the queue. Use either the Cell Phone Lot or the Limousine Lot.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pontos de encontro:
    • Pick up passengers from Arrivals, at your passenger’s carrier of choice.
    • Do not wait or circle back at the airport if the passenger is delayed when picking up.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You’ll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Desembarques:
    • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
    • Do not wait at the airport terminal after drop-off. If you'd like to wait for additional requests, proceed to the staging area.
    LaGuardia Airport (LGA)
    To avoid airport fines, wear a face mask when operating on airport property (including the airport staging lots). Additionally, the airports require drivers to observe proper social distancing.
    For real-time updates on last flights in, as well as operational changes, please visit LaGuardia airport's FHV Twitter account.
    Onde aguardar solicitações:
    • Wait in the designated staging area(s). Only drivers within the staging area(s) are added to the queue.
      • Terminal A: There is no queue for Terminal A. Drivers are permitted to use the southern portion of the P10 lot to wait for Terminal A ride requests, but rides will be dispatched by proximity/ETA only.
      • Terminais B, C e D: a área de espera dos terminais B, C e D do FHV será feita no estacionamento térreo, entre a 90th St e a 92th St, ao longo da 23rd Ave, como ilustrado acima.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pontos de encontro:
    • Terminal A: Pick up passengers from Arrivals, at your passenger’s carrier of choice.
    • Terminal B: Pick up passengers from Level 2 of the Terminal B Garage between columns H and J.
    • Terminals C & D: From 6am - 10pm, pick up at arrivals of each as pictured above.
      • Das 22h às 6h, pegue passageiros no setor de embarques como ilustrado acima.
    • Do not wait or circle back at the airport if the passenger is delayed when picking up.
    • Pre-dispatch: While waiting for ride requests at Terminals C & D, you may receive an SMS and an in-app note directing you to head toward the terminal. While en route, you should receive a ride request. If you do not, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue. More information on pre-dispatch can be found here.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You’ll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Desembarques:
    • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
    • Do not wait at the airport terminal after drop-off. If you'd like to wait for additional requests, proceed to the staging area.

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