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    Informações para motoristas sobre aeroportos do Arkansas

    Para garantir uma experiência tranquila para você e seus passageiros no aeroporto, consulte as regras abaixo. Toque nos links e vá direto para as instruções detalhadas de cada seção:

    The following information applies to all airports:

    Lyft emblem
    Keep your Lyft emblem displayed in your lower right hand (passenger side) of your front windshield at all times while giving Lyft rides.
    Se você estiver fazendo uma corrida não relacionada ao Lyft no aeroporto, remova seu emblema antes de entrar no perímetro do aeroporto.
    Se você acabou de receber a aprovação para dirigir, receberá seu emblema da Lyft em breve. Se ainda não recebeu o emblema ou precisa de um novo, faça a solicitação no Painel de Controle. Enquanto aguarda, você pode imprimir um emblema temporário.
    Conduct at the airport
    • Não pare ou encoste o carro nas faixas de pedestres.
    • Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
    • Siga sempre as orientações dos funcionários do aeroporto.
    • Se houver qualquer problema, como uma multa regulamentar, entre em contato com nossa equipe de Suporte. Estamos aqui 24 horas para ajudar você.
    Airport officials will issue administrative citations to drivers who do not follow the rules. You are responsible for paying any tickets you receive for violating airport rules and regulations.
    Waybill
    Airport authorities may ask you for a waybill, which shows your latest ride. Click here to learn how to access your waybill.

    Permitted Airports

    Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport. Lyft is available at the following airports in Arkansas:
    Bentonville Northwest Arkansas Regional Airport (XNA)
    Onde aguardar solicitações:
    • Aguarde na área de espera indicada. Apenas os motoristas que estiverem na área de espera indicada (veja a imagem acima) serão adicionados à fila.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pontos de encontro:
    • Pegue os passageiros na calçada externa.
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Do not wait or circle back at the airport if the passenger is delayed when picking up. Instead, head to the staging area and wait there.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Desembarques:
    • Drop off passengers at Departures, at one of the areas designated in the image above.
    • Do not wait at the airport terminal after drop-off. If you'd like to wait for additional requests, proceed to the staging area.
    Fort Smith Regional Airport (FSM)
    Onde aguardar solicitações:
    • Aguarde na área de espera indicada. Apenas os motoristas que estiverem na área de espera indicada (veja a imagem acima) serão adicionados à fila.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pontos de encontro:
    • Pegue os passageiros na área de desembarque do aeroporto
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Do not wait or circle back at the airport if the passenger is delayed when picking up. Instead, head to the staging area and wait there.
    Desembarques:
    • Drop off passengers at Departures, at one of the areas designated in the image above.
    • Do not wait at the airport terminal after drop-off. If you'd like to wait for additional requests, proceed to the staging area.
    Little Rock Bill and Hillary Clinton National Airport (LIT)
    Onde aguardar solicitações:
    • Aguarde na área de espera indicada. Apenas os motoristas que estiverem na área de espera indicada (veja a imagem acima) serão adicionados à fila.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pontos de encontro:
    • Pegue os passageiros na calçada externa.
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Do not wait or circle back at the airport if the passenger is delayed when picking up. Instead, head to the staging area and wait there.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Desembarques:
    • Drop off passengers at Departures, at the passenger's carrier of choice.
    • Do not wait at the airport terminal after drop-off. If you'd like to wait for additional requests, proceed to the staging area.

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