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    Informações para motoristas sobre o aeroporto de Washington D.C.

    Para garantir uma experiência tranquila para você e seus passageiros no aeroporto, consulte as regras abaixo. Toque nos links e vá direto para as instruções detalhadas de cada seção:

    The following information applies to all airports:

    Os funcionários do aeroporto emitirão multas administrativas para os motoristas que não seguirem as normas. Você é responsável pelo pagamento de qualquer multa que receber por violar as normas e regulamentos do aeroporto.
    Lyft emblem
    • Keep your Lyft emblem displayed in your lower right hand (passenger side) of your front windshield at all times while giving Lyft rides.
    • Se você estiver fazendo uma corrida não relacionada ao Lyft no aeroporto, remova seu emblema antes de entrar no perímetro do aeroporto.
    • Se você acabou de receber a aprovação para dirigir, receberá seu emblema da Lyft em breve. Se não recebeu um ou precisa de um novo, faça o pedido pelo Painel. Enquanto aguarda, você pode imprimir um emblema temporário.
    Conduct at the airport
    • Não pare ou encoste o carro nas faixas de pedestres.
    • Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
    • Siga sempre as orientações dos funcionários do aeroporto.
    • Se houver algum problema, como uma multa regulamentar, entre em contato conosco. Estamos aqui 24 horas para ajudar você.
    Waybill

    Permitted Airports

    Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport. Lyft is available at the following airports in Washington, D.C.:
    Dulles International Airport (IAD)
    Onde aguardar solicitações:
    • Wait in the designated staging area (TNC Lot). Only drivers within the designated staging area (TNC Lot pictured above) are added to the queue.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pontos de encontro:
    • Pick up passengers from the lower level pickup area (3rd curb) in zones 3B, 3C, 3D, 3E, 3F or 3G
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Do not wait or circle back at the airport if the passenger is delayed. IAD requires you to proceed to the TNC lot.
    • Pre-dispatch: While waiting for requests, you may receive an SMS and an in-app note directing you to head toward the terminal. While en route, you should receive a ride request. If you do not, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue. More information on pre-dispatch can be found here.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You’ll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Desembarques:
    • Drop off passengers at Departures, at the passenger’s carrier of choice.
    • Do not wait at the airport after drop-off. If you'd like to accept additional requests, you must leave airport property and head to the TNC lot.
    Ronald Reagan Airport (DCA)
    Onde aguardar solicitações:
    • Wait in the designated staging area (<a href="https://maps.google.com/?q=2799+S.+Eads+St&entry=gmail&source=g">2799 S. Eads St</a>). Only drivers within the designated staging area (pictured above) are added to the queue. Use this <a href="https://lyft-assets.s3.amazonaws.com/helpcenter/airports/dca_staging_map.svg">map</a> for instructions on how to get to the terminal from the staging lot.
      • When exiting the lot, left turns only are permitted in an effort to reduce traffic congestion along the S Eads St.
      • If the TNC lot is closed, you will need to leave airport property for requests. Waiting on the main road to enter the lot is strictly prohibited.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pickups:
    • Terminal A: Pick up passengers in the designated areas on the second curb, in front of the terminal on Aviation Circle.
    • Terminals B & C: Passenger pickups will occur on the upper level only by doors 1, 3 & 6.
      • Once you accept a pickup from Terminal B/C, you’ll get a notification letting you know the which location your passenger will be waiting.
        • "Upper, Door #" is for pickups on the upper level
    • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Não aguarde ou faça a volta no aeroporto se o passageiro não estiver presente. O TNC exige que você siga para o estacionamento TNC.
    • Pre-dispatch: While waiting for requests, you may receive an SMS and an in-app note directing you to head toward the terminal. While en route, you should receive a ride request. If you do not, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue. More information on pre-dispatch can be found here.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You’ll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Desembarques:
    • Terminal A: Drop off passengers in the designated area on the second curb, on Aviation Circle.
    • Terminals B & C: Drop off passengers on the upper level at departures, at the passenger's airline of choice.
    • Do not wait at the airport after drop-off. If you'd like to accept additional requests, you must leave airport property and head to one of the staging areas.

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