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    Informações para motoristas sobre aeroportos do Havaí

    Para garantir uma experiência tranquila para você e seus passageiros no aeroporto, consulte as regras abaixo. Toque nos links e vá direto para as instruções detalhadas de cada seção:

    The following information applies to all airports:

    Os funcionários do aeroporto emitirão multas administrativas para os motoristas que não seguirem as normas. Você é responsável pelo pagamento de qualquer multa que receber por violar as normas e regulamentos do aeroporto.
    Lyft emblem
    • Keep your Lyft emblem displayed in your lower right hand (passenger side) of your front windshield at all times while giving Lyft rides.
    • Se você estiver fazendo uma corrida não relacionada ao Lyft no aeroporto, remova seu emblema antes de entrar no perímetro do aeroporto.
    • Se você acabou de receber a aprovação para dirigir, receberá seu emblema da Lyft em breve. Se não recebeu um ou precisa de um novo, faça o pedido pelo Painel. Enquanto aguarda, você pode imprimir um emblema temporário.
    Conduct at the airport
    • Não pare ou encoste o carro nas faixas de pedestres.
    • Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
    • Siga sempre as orientações dos funcionários do aeroporto.
    • Se houver qualquer problema, como uma multa regulamentar, entre em contato com nossa equipe de Suporte. Estamos aqui 24 horas para ajudar você.
    Waybill

    Permitted Airports

    Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport. Lyft is available at the following airports in Hawaii:
    Honolulu Daniel K. Inouye International Airport (HNL)
    Onde aguardar solicitações:
    • Wait in the designated staging area pictured above. Only drivers within the designated staging area (435 Kalewa St.) are added to the queue.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    Pontos de encontro:
    • Pick up passengers on the second level, outside either Lobby 8 or Lobby 2.
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger.
      • You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue.
      • Please note: if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Desembarques:
    • Drop off passengers at Departures, at your passenger's carrier of choice.
    • Do not wait at the airport terminal or accept additional ride requests after drop-off.
    Ellison Onizuka Kona International Airport at Keāhole (KOA)
    Pontos de encontro:
    • Pick up passengers in the median between terminals 1 & 2.
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    Desembarques:
    • Drop off passengers at Departures, at your passenger's carrier of choice.
    • Do not wait at the airport terminal or accept additional ride requests after drop-off.
    Hilo International Airport (ITO)
    Pontos de encontro:
    • Pick up passengers at the west end of the curbside by the helicopter tour area.
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive a message after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Desembarques:
    • Drop off passengers at Departures, at your passenger's carrier of choice.
    • Do not wait at the airport terminal or accept additional ride requests after drop-off.
    Lihue Airport (LIH)
    Pontos de encontro:
    • Pick up passengers at either of the baggage claims areas (A or B).
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive a message after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Desembarques:
    • Drop off passengers at Departures, at your passenger's carrier of choice.
    • Do not wait at the airport terminal or accept additional ride requests after drop-off.
    Kahului Airport (OGG)
    Pontos de encontro:
    • Pick up passengers at between baggage claim and the car rental counters.
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    Desembarques:
    • Drop off passengers at Departures, at your passenger's carrier of choice.
    • Do not wait at the airport terminal or accept additional ride requests after drop-off.
    Kapalua Airport (JHM)
    Pontos de encontro:
    • Pick up passengers outside of bagagge claim.
      • The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive a message after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Desembarques:
    • Drop off passengers at Departures, at your passenger's carrier of choice.
    • Do not wait at the airport terminal or accept additional ride requests after drop-off.

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