药物和酒精零容忍政策
Lyft 对司机实行零容忍的毒品和酒精政策。
Reporting zero-tolerance concerns
如果你怀疑司机受到药物或酒精的影响，请拨打 911 或你当地的非紧急援助线联系当局。
Then, contact our critical response team by tapping 'Call Me.' We're available 24 hours a day, 7 days a week.
A concern doesn't need to be real-time to warrant reporting through this channel. The 24/7 line is available for any reports relating to safety during a ride.
对于非紧急或一般的零容忍政策查询，您也可以点击下方的“联系支持”按钮向我们的客服团队提交工单。
District of Columbia
If this relates to a driver in the District of Columbia, you may also contact the District of Columbia Taxicab Commission at (855) 484-4966 or dctc3@dc.gov.
加利福尼亚州
If this relates to a driver in California, you may also contact the Passenger Section of the California Public Utilities Commission at (800) 894-9444 or ciu_intake@cpuc.ca.gov.
西雅图，华盛顿州
In addition to sending a report to Lyft, you can also report a zero-tolerance complaint to the City of Seattle.
要向市政府提交报告，您可以拨打西雅图客户服务局的电话 206-684-2489，或在线提交报告。
乘客
Be sure to toss that adult beverage before your driver arrives. Open containers are not allowed in the car, and turning a blind eye to them can result in deactivation from our platform.
See also: