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    New Orleans passenger info

    In addition to reporting a concern or problem directly to Lyft by tapping 'Contact Support' below, passengers in New Orleans may also register a complaint or concern with the city by calling the Ground Transportation Bureau at 504-658-7170 or emailing gtb@nola.gov.
    Jefferson Parish Passenger Information
    Passengers in Jefferson Parish may also register a complaint or concern with the parish by contacting the Taxi Division:
    Jefferson Parish Taxi Division
    Property Maintenance/ Zoning/Quality of Life
    1221 Elmwood Park Blvd., Suite 203
    Jefferson, LA, 70123
    (504) 736-6961
    To file a complaint with Jefferson Parish online, please click here: http://www.jeffparish.net/index.aspx?page=3272.

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