An important message to our community:

Our Support team is available 24 hours a day, 7 days a week. Due to high volume, our response times are longer than usual. To help us assist you faster, please avoid submitting multiple requests. Thanks for your patience.

Report an accident, safety incident, or traffic ticket

Call 911 for emergencies.

To report an accident, safety, or traffic ticket problem, tap 'Contact Safety Team' to get connected with our critical response team.


We're available 24 hours a day, 7 days a week, and will call you as soon as possible after you request the call.

Keep in mind that we won't be able to assist with traffic tickets incurred outside of the Lyft platform, or due to violating standard traffic laws.

Need something else?

Contact Support
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