An important message to our community:

Our Support team is available 24 hours a day, 7 days a week. Due to high volume, our wait times are longer than usual. To help us assist you faster, please avoid submitting multiple requests. Thanks for your patience.

Report an accident or collision

Call 911 for emergencies.

During a ride, you can call 911 using our in-app Safety Center. 

To report an accident, tap the button below to get connected with our Claims Customer Care team.

Accidents are:

  • Vehicle collision
  • Vehicle struck an object (for example a curb, wall, or tree)
  • Vehicle damaged third-party property

We’ll guide you through the next steps of reporting a vehicle collision. Our team is available 24 hours a day, 7 days a week.

 

If you have a safety concern that didn’t involve a collision, contact our Safety team.

See also:

Need something else?

Contact Support
360018628473 en-us