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    How tolls work for drivers

    If you pass through a toll during a ride, the cost of the toll is automatically added to the passenger's ride fare. You’ll pay the toll upfront, then get reimbursed for the toll in your ride earnings.
    These tolls won’t be reimbursed:
    • Optional express or HOV lane tolls
    • Tolls before you tap to arrive
    • Tolls after you drop the passenger off
    If your passenger offers to pay a toll with cash, please decline. Their fare includes the cost of any tolls, and the use of cash for tolls is against our Terms of Service.
    Lyft doesn’t  pay toll collectors. Lyft drivers are responsible for paying toll collection agencies directly for toll fees. Lyft is unable to cover charges from late toll payments, administrative fees, or new tags.
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    How we calculate tolls

    We base our toll charges on the local electronic toll collection system's pricing. Usually, this price is lower than the cash rate. We can’t reimburse the difference between the cash rate and the local electronic rate. To avoid overpaying, we recommend you use the electronic system.

    Tolls that aren’t eligible for reimbursement

    You’re only reimbursed for tolls that passenger’s pay for in their ride fare.
    You aren’t reimbursed for these tolls:
    • Optional express or HOV lane tolls
    • Tolls before you tap to arrive
    • Tolls after you drop the passenger off

    View your toll reimbursements in the app

    You can view your toll reimbursements in your Dashboard. You’ll find the tolls for each ride in the individual ride breakdown in your Driving History. You can also see them as line items in your weekly summary. Tolls aren’t shown in your earnings tab. Go to ‘How to see your earnings’ to learn more.

    Requesting a toll review

    If you think there’s a problem with a toll reimbursement, you can follow these steps to get your toll reviewed:
    1. Open the app menu and tap ‘Help’
    2. Under ‘Your last ride,’ tap ‘Get help with this ride.' If you want to review a different ride, tap 'See other rides' instead.
    3. Select ‘Toll payment or reimbursement’ from the list of to help topics
    From there, you’ll be able to review your selected ride. Review requests must be submitted within 30 days of the original ride.
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