How to start an application
Enter your name, phone number, and email address, then submit all the info we need to ensure you meet the requirements. If you sign out of your account, any application info you've submitted will be saved.
If you have a promo code, enter it when creating an account. If you apply through a link on a website, the code will be added automatically.
See your application status
Make sure you log in using the same info each time, whether logging in to the website or mobile app.
Applicant checks and issues
There are a few things we check for when approving drivers, and a few reasons why your application may take longer than expected.
Background check: Background checks can take several weeks to process because of the number of agencies involved. Keep in mind our support team doesn't have access to the details of your background check, only whether you were cleared.
City- and province-specific requirements: See your region's specific driver information for details on TNC permitting and vehicle inspection requirements.
Referral code: Remember you must enter any new driver referral codes when creating your account and application.
If you have a question or problem with your application, tap 'Contact Support' below and choose the drop-down that most closely describes your issue. Include the following:
The region in which you're applying to be a driver.
Any promo code you're trying to apply to your account
Details of the issue you're experiencing