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    Report an accident or collision

    Call 911 for emergencies.
    During a ride, you can call 911 using our in-app Safety Center.
    To report an accident, tap the button below to get connected with our Claims Customer Care team.
    Accidents are:
    • Vehicle collision
    • Vehicle struck an object (for example a curb, wall, or tree)
    • Vehicle damaged third-party property
    We’ll guide you through the next steps of reporting a vehicle collision. Our team is available 24 hours a day, 7 days a week.
    If you have a safety concern that didn’t involve a collision, contact our Safety team.
    See also:

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