Our goal at Lyft is to provide the best, most reliable service possible by making sure drivers are on the road when and where you need a ride.
We use Prime Time to encourage drivers to drive in areas and at times with more demand than usual. In these cases, passengers may pay an additional percentage in addition to the normal price.
Prime Time changes based on supply of drivers and demand of rides.
Prime Time adds a percentage to the ride subtotal (calculated prior to The Service Fee, taxes and airport fees, as applicable). Read more about how Lyft calculates ride amounts.
For example, if a ride costs $5 and there’s 150% Prime Time, the ride will cost $5 plus $7.50 for a total of $12.50 (and any other applicable fees).
Passengers who enter pickup and dropoff locations will no longer see a Prime Time notification when requesting a ride because the total price is shown up front. Read more about up-front pricing at the Lyft Blog.
Heads up: When you request a Lyft Line, the total ride cost is set in advance, so there's no Prime Time notification.
To see Prime Time:
- In the Lyft app, enter your pickup location or tap ‘Set pickup’
- Tap ‘Skip’ instead of entering a destination
- The Prime Time percentage (if any) will be shown before you request a ride. See the images below for a walkthrough.
These images are only an example. Actual Prime Time percentages may vary.