Streak bonuses are offered at the busiest times and inform drivers when to drive to have the best opportunity to earn.
Streak bonuses aren't available every week and depend on passenger demand in your region. We'll email you about any upcoming Ride Streaks you're eligible for shortly before they begin.
Participating in bonuses and incentives is always your choice. You aren't required to accept any specific request for services as a condition of maintaining access to the Lyft app or Lyft platform.
A streak bonus hour can happen when you’re online and accept all required future ride requests back-to-back.
We’ll send you a text message and notify you in the app about when a streak bonus hour is active, what the streak ride requirements are, and the bonus amount.
To start a streak bonus, you must accept or pick up the ride within the specified streak bonus time frame.
For example, if the streak bonus offer hour is from 3 PM-4 PM, you must give the first ride in the streak in that time frame.
How to continue a streak:
Once you've started a streak, you can keep it going. Just keep accepting eligible rides in that streak (even after the bonus time frame) to keep earning.
A streak will not be initiated by a ride that is cancelled for any reason. You can complete multiple streaks during active streak hours if the first ride in each streak was accepted during the streak bonus hour and you meet streak’s requirements again.
The required number of rides changes for each streak bonus. You can see active streaks and track your progress online in the Lyft Driver app. The streak counter increases with each successful, back-to-back pickup in a streak.
Note: Platinum drivers may qualify for up to two prorated bonuses for partially completed streaks every 30 days. Limits apply.
When we notify you that a streak bonus hour is live, follow these steps:
Pick up or accept the first ride during a streak bonus hour and complete that ride
Stay online in driver mode
Stay online and accept every ride until you've completed a required number of rides
That’s it! Cash out and look out for the next streak
When a streak bonus hour is active, the app lets you keep track of your streak bonus progress.
When a streak bonus is live
Streak bonuses are available at busy times when there are a lot of passengers requesting rides. The exact times may vary by the region you are in.
As long as your first completed ride is accepted or started in the bonus hour, your streak will count for the bonus (even if rides after the first ride start after the bonus hour period).
If we let you know 3 pm-4 pm is a streak bonus hour and you accept the first ride request at 3:55 pm, it doesn’t matter when you receive and accept the remaining ride requests if the streak isn’t broken.
A streak will break between rides if a driver:
Logs out of Driver Mode
Cancels a ride
Misses a ride request
Your ride streak may be affected if you fall behind the original ETA by more than 5 minutes while on your way to pick up a rider.
Heads up: Entering destination mode will no longer break a streak. When you reach your destination in destination mode, you will automatically be logged out of driver mode, which will break a streak. If you don't receive a request within 30 minutes while in destination mode, the app will automatically log you out causing you to break a streak.
Your streak bonus is added to your earnings as soon as the streak’s last ride is completed.
Scheduling streak bonuses
For a limited time, some drivers have the option to schedule their Ride Streak times. This helps you plan ahead and maximize your earnings.
Watch for a push notification and email from us to secure your hours for the next few days.
Choose the times that work with your schedule within 24 hours.
3. Go online during the times you’ve scheduled
You’re set! We’ll see you on the road.
If you don’t schedule your Ride Streaks within 24 hours of receiving the notification, you may not be assigned any Ride Streaks for that period.
It’s not possible to cancel or reschedule your Ride Stream times. There isn’t any penalty if you miss a scheduled Ride Streak.
Passenger cancellations during a streak
You won’t be penalized if a passenger cancels during a streak bonus hour. Rides cancelled by passengers won’t count toward your streak or break a current streak.
However, if a passenger makes the first ride request for your streak during the streak bonus hour but cancels the request after the hour ends, the ride won’t go toward your streak bonus and the streak will end.
For example, say there’s a streak bonus hour from 5 PM-6 PM and a passenger requests the first ride in your streak at 5:56 PM. If the passenger cancels at 6:02 PM, you’ll be unable to receive additional requests within the streak hour so the streak will end.
How Lyft Shared rides count
Each pickup during a Lyft Shared ride counts as a ride toward your streak, which can help you reach your required rides faster.
For instance, if you pick up three passengers as three different Shared pickups, your total would be three rides.
Joanna drives with Lyft. She checks the app and sees a $10 streak bonus active from 8 AM-9 AM on three rides.
She only needs to accept or pick up the first ride between 8 AM-9 AM to start the streak, then complete any two rides sent her way. As long as the first ride starts during the bonus streak hour timeframe, the streak counts!
Joanna goes online and gets her first ride request at 8:45 AM. She stays online in driver mode and accepts the next two rides, finishing the third ride at 9:45 AM.
Because she completed her 3-ride streak, Joanna will see a $10 bonus added to her total earnings for the week.
You may see a Streak Zone for your ride streak. Streak Zones help you plan where to drive. They also help reduce downtime between rides so you can earn more.
You’ll get a notification or text when a Streak Zone is available.
Drive to the Streak Zone shown in your app.
Accept the first ride request you get in the zone.
Accept each following ride request to keep up your streak. You don’t need to stay in the zone.
Once you’ve completed all your rides, the bonus will be added to the earnings for your last ride.