伊利诺伊州机场信息指南
为了确保您和您的乘客能够顺利体验机场服务，请务必熟悉以下规则。请点击每个链接以跳转到各部分的详细说明：
The following information applies to all airports:
Airport officials will issue administrative citations to drivers who do not follow the rules. You are responsible for paying any tickets you receive for violating airport rules and regulations.
Note: The time you spend waiting in an airport queue won’t be counted towards the 12-hour limit. This rule does not apply at Chicago Midway International Airport (MDW) and Chicago O'Hare International Airport | ORD.
Lyft emblem
- 在进行Lyft行程时，请始终将Lyft徽章展示在前挡风玻璃的右下角（乘客侧）。
- If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.
- If you’ve just been approved to drive, you should receive your Lyft emblem shortly. If you didn't get one or need a new one, place an order in your Dashboard. While waiting for it to arrive, you may print a temporary emblem.
Conduct at the airport
- Do not stop or pull over in crosswalks.
- Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
- Always follow instructions given by airport personnel.
- If you run into any trouble, like a regulatory citation, reach out to our Support team. We're here to help 24/7.
Waybill
- Airport authorities may ask you for a waybill, which shows your latest ride. Click here to learn how to access your waybill.
Permitted Airports
Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport. Lyft is available at the following airports in Illinois:
Chicago Midway International Airport (MDW)
Waiting for requests:
- Wait in the designated staging area. Only drivers within the designated staging area are added to the queue. All livery vehicles should stage in the Commercial Vehicle Holding Area.
- You may see multiple airport staging lots in the app. You can choose any available lots and it won't affect your place in the queue. The app will show how many drivers are waiting in each staging lot.
- The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
- If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
- 乘客取消叫车不会影响您在等候队伍中的位置。如果乘客取消乘车，请返回停靠区。只要在 15 分钟内返回，您就会被安排在等候队伍的前面。
- Driver cancellations and missed requests do affect your place in line. You can miss or decline up to 3 rides before getting placed at the back of the queue.
- You can view your place in line in the app. Learn how to view your position in the queue here.
- Click here for information on airport placards and other required Chicago documents.
Pickups:
- Pick up passengers from the center lane, door 4, on the Arrivals level.
- The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
- Do not pick up passengers from any area at the main terminal not designated for Lyft.
- 如果乘客延误，不得在航站楼通道等候。请前往电话亭，在指定的停车位等候。
- Pre-dispatch: While waiting for requests, you may receive an SMS and/or in-app note directing you to head toward the terminal. While en route or shortly after reaching the terminal, you should receive a ride request. If you do not, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue. More information on pre-dispatch can be found here.
- 短途行程优先调度：如果在排队等候之后，接受了从机场出发的短途行程请求，那么下客后您将有资格获得比较靠前的排队位置。下客后，您将收到一条短信通知，告知您可以选择返回停靠区，并在等候队伍中获得优先位置。请注意，如果您在返回停靠区之前又完成了一趟行程，您仍有资格在队伍中获得优先位置。
- Click here for information on airport placards and other required Chicago documents.
Drop-offs:
- 请在乘客选择的航空公司的出发层下客区下客。
- Do not wait for requests at the airport terminal after drop-off. If you want to accept additional ride requests, proceed to the staging area and park in one of the designated spaces.
- Click here for information on airport placards and other required Chicago documents.
Chicago O'Hare International Airport (ORD)
Waiting for requests:
- 请在指定停靠区等候。只有位于指定停靠区内的司机才能加入等候队伍。
- Directions to Alpha Lot staging area: Go South on Mannheim Rd/45 S. Proceed to the Balmoral exit on the right, continue around the curve to Balmoral Ave. The lot is on the left.
- 前往 Delta Lot 临时停车区的路线：如果 Alpha Lot 已接近饱和，则可继续沿 Mannheim Rd 向南驶向 Montrose Ave。该停车区位于右侧。
- All livery vehicles should stage in the Commercial Vehicle Holding Area.
- You may see multiple airport staging lots in the app. You can choose any available lots and it won't affect your place in the queue. The app will show how many drivers are waiting in each staging lot.
- The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
- If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
- 乘客取消叫车不会影响您在等候队伍中的位置。如果乘客取消乘车，请返回停靠区。只要在 15 分钟内返回，您就会被安排在等候队伍的前面。
- Driver cancellations and missed requests do affect your place in line. You can miss or decline up to 3 rides before getting placed at the back of the queue.
- You can view your place in line in the app. Learn how to view your position in the queue here.
- Click here for information on airport placards and other required Chicago documents.
Pickups:
- The Lyft app moves the passenger's pin to an approved pickup area. If you're having trouble finding each other, make sure you have both gone to the pin's location and are on the correct level of the airport.
- Domestic Terminal: pick up passengers from the Departures level in the designated Lyft zone (see map above).
- 国际航站楼：从到达层指定的 Lyft 区域接载乘客（查看上方地图）。
- 如果乘客延误，不得在航站楼通道等候。请前往指定的停靠处等候。
- Pre-dispatch: While waiting for requests, you may receive an SMS and/or in-app note directing you to head toward the terminal. While en route or shortly after reaching the terminal, you should receive a ride request. If you do not, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue. More information on pre-dispatch can be found here.
- Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
- Click here for information on airport placards and other required Chicago documents.
Drop-offs:
- 请在乘客选择的航空公司的出发层下客区下客。
- Do not wait for requests at the airport terminal after a drop-off. If you want to accept additional ride requests, proceed to the staging area.
- Click here for information on airport placards and other required Chicago documents.
Quad City International Airport | MLI
Waiting for requests:
- 请在指定停靠区等候。只有位于指定停靠区内的司机才能加入等候队伍。
- 等候队伍采用先入先出的规则。以司机模式在停靠区等待时间最长的司机，将获得下一乘车请求。停靠区中的实际停车位置不会影响您在等候队伍中的位置，但如果离开停靠区或退出司机模式，则会失去等候队伍中的位置。
- If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
- 乘客取消叫车不会影响您在等候队伍中的位置。如果乘客取消乘车，请返回停靠区。只要在 15 分钟内返回，您就会被安排在等候队伍的前面。
- Driver cancellations and missed requests do affect your place in line. You can miss or decline up to 3 rides before getting placed at the back of the queue.
- You can view your place in line in the app. Learn how to view your position in the queue here.
Pickups:
- Pick up passengers at along the outer lane as pictured above.
- 如果乘客延误，不得在机场等待或绕圈。BUR 会要求您离开机场，并礼貌地请您的乘客在准备好时再次叫车。
- 不得在沿 Empire Ave 的任何私人停车场停车。
Drop-offs:
- 请在航站楼路边下客。
- 下客后不得在机场航站楼候客。下客后您必须马上开离机场酒店。
All Other Permitted Airports
The rules below for pickups and drop-offs apply to the following airports:
- Belleville MidAmerica St. Louis Airport | BLV
- Bloomington Central Illinois Regional Airport | BMI
- Champaign-Urbana University of Illinois Willard Airport | CMI
- Decatur Airport | DEC
- Kankakee Airport | IKK
- Murphysboro Southern Illinois Airport | MDH
- Rockford International Airport | RFD
- Springfield Abraham Lincoln Capital Airport | SPI
Pickups:
- Pick up passengers from Arrivals, at your passenger’s carrier of choice.
- 如果接载时乘客方出现延误，不得在机场等待或绕圈。
Drop-offs:
- 在航站楼入口处的路边，在您的乘客所选的航空公司下车。
- Do not wait at the airport terminal after drop-off.
Other Regulations and Rules
Chicago airport placard & required documents
In addition to the Lyft emblem, drivers who give rides at ORD and MDW are also required to have the following documents:
Airport placard
- Display the blue airport placard on the passenger-side of your rear windshield whenever giving rides at Chicago airports.
- You’ll be sent a link to an online lesson and quiz for Chicago airports (you can also find it in the Dashboard).
To order a placard:
- 在司机 App 中打开“车辆和设备”。
- Tap ‘Order Airport Placard.’
- 点击“申请您的许可证”。
- 填写相关信息
城市税费徽章
- Display your City of Chicago tax emblem on your dashboard.
- All Chicago drivers are sent a tax emblem via email by the City of Chicago shortly after being approved.
车辆检修表
- Keep this in your glovebox
To learn more about any of these documents, click here.
Review our Policies
- Educate yourself on how to assist members of the community with disabilities. Review anti-discrimination policies here.
- 在此处查看安全和零容忍政策。
- Review and comply with driver requirements in Chicago by reading through this page.
- 在芝加哥机场提供打车服务之前，必须完成我们通过电子邮件发给您的课程和小测验。